Search cities, hotels, brands…
1 / 24

Mountains Hotel

★★★★·8.1/ 10Recommended
·Hotels
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbySwimming poolLift / ElevatorAll 82 facilities +
Review
04

Guest scores & sentiment

From 260 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly staff, prime location, and modern spa/pool facilities. Common complaints include outdated rooms, poor breakfast quality, language barriers, and occasional rude service.

Dimension scores · cross-source

Location9.0
Wi-Fi8.5
Rooms8.1
Cleanliness8.1
Service7.9
Facilities7.8
Surroundings7.8
Value7.4
+ PraisedExcellent location · Friendly and professional staff · Delicious and varied breakfast · Spacious and comfortable rooms
- ComplaintsPool and spa defects/dirtiness · Difficult parking and lack of spaces · Aging facilities needing renovation · Limited German language skills among staff

KEYSuitable for those valuing service and spa. Request newer rooms, manage breakfast expectations, and note language barriers.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?+
Yes, with a location score of 9.0, guests praise its prime spot and mountain views. Shuttle service is available for a fee, but parking can be tight.
diningHow is the breakfast and dining selection?+
The restaurant offers traditional Tyrolean and international dishes. Breakfast is varied and flexible, though some guests note inconsistent quality and restocking delays.
facilityWhat is the condition of the hotel's spa and pool facilities?+
The hotel has modern spa facilities like hot tubs and saunas. However, reviews indicate frequent equipment malfunctions, cleanliness issues, and maintenance delays.
roomHow are the comfort and facilities of the guest rooms?+
Rooms score 8.1, generally spacious and clean with some offering mountain views. However, many guests report outdated decor, worn furniture, and occasional cleaning oversights.
serviceHow is the staff's attitude and professionalism?+
Service scores 7.9, with guests praising friendly and helpful staff. However, some report language barriers and occasional rude behavior, leading to mixed experiences.
familyIs this hotel suitable for families with children?+
Children are welcome with kid meals provided. Facilities include game areas and table tennis, but maintenance varies and parking is tight, requiring advance planning.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
Book on FlyerTrip →