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VILA LILI Guest House - Berat

9.3/ 10Excellent
·Guest houses
📍Rruga Santa Lucia 30 · Berat ↗
📞+442072292494·Official site ↗
Offsite parking discounted rates availableAir conditioningFamily roomsIroning serviceParkingPets allowedAll 33 facilities +
Review
Official

Situated in London's city centre, the Phoenix Hotel is a short walk from Kensington Gardens and Portobello Road Market. This hotel offers complimentary Wi-Fi, concierge services, and a shared TV area. The 125 guestrooms feature private bathrooms with showers, complimentary toiletries, hair dryers, safes, and desks. Guests can dine at the hotel restaurant or enjoy a snack at the deli. A bar/lounge is also available. Additional amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Nearby attractions include Kensington Palace and Hyde Park.

04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-14

Guests highly praise hosts Lili and Vangjel for exceptional hospitality and homemade meals, especially breakfast. Rooms are clean, new, and include private parking. Location is a short walk from the center; some note rooms are small or slightly remote, but overall satisfaction is extremely high.

Dimension scores · cross-source

Service10.0
Value9.9
Rooms9.8
Cleanliness9.8
Facilities9.6
Surroundings9.6
Location9.5
Wi-Fi8.9
＋ PraisedWarm and friendly hosts · Abundant and delicious breakfast · Clean and comfortable rooms · Private parking available
－ ComplaintsLocation slightly off-center · Location slightly remote, requires walking · Some rooms are somewhat dark

KEYIdeal for those seeking homely vibes, food lovers, and drivers. Note rooms may be small and require walking to the center.

FAQ · grounded in hotel data & reviews

serviceHow is the service and dining?＋
Service scores a perfect 10.0, with hosts praised for exceptional hospitality. Breakfast features delicious homemade continental and vegetarian options, highly recommended by guests.
locationIs the location convenient? How far is it from the city center?＋
Location scores 9.5. It is within walking distance (10-15 mins) to the center. While quiet, some find it slightly remote from the castle, but generally convenient.
roomWhat are the room facilities and hygiene like?＋
Rooms score 9.8 with excellent cleanliness. Modern amenities include AC, flat-screen TV, and private bathrooms. All units offer free WiFi and a private terrace.
familyIs this hotel suitable for families with children?＋
Yes, it is very suitable. The hotel allows pets, offers family rooms, and provides child-friendly dining. Families praise the warm, home-like experience and homemade breakfast.
facilityDoes the hotel provide parking?＋
Yes, parking is available. Guests specifically highlight the private parking space as a major pro. The hotel also features a terrace and shared lounge areas.
policyWhat are the check-in and check-out times?＋
Check-in is at 14:00 and check-out at 11:00. The hotel strictly follows local safety protocols, including physical distancing rules, to ensure guest health and safety.
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