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The Gotham Hotel

★★★★·9.1/ 10Excellent
·Hotels
67 rooms· Check-in 03:00 PM / out —
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outAll 70 facilities +
Review
Official

The Gotham Hotel NY provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi and car hire amenities for your ease in navigating around New York (NY). When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at The Gotham Hotel NY have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at The Gotham Hotel NY. Unwind effortlessly each day by exploring the massage, conveniently situated within the hotel.

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Guest scores & sentiment

From 525 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location, spacious rooms, and exceptional staff service. Common complaints involve poor soundproofing, dated facilities, balcony noise/views, and occasional maintenance issues.

Dimension scores · cross-source

Service9.0
Location9.0
Cleanliness8.8
Surroundings8.8
Facilities8.4
Rooms8.0
Value8.0
PraisedGreat location · Friendly staff · Modern and clean · Comfortable amenities
ComplaintsHidden fees via booking platforms · Poor soundproofing and noise · Unfulfilled upgrades · Breakfast service errors

KEYIdeal for location-focused travelers valuing service. Request high-floor/back-facing rooms to minimize noise; expect some wear.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located between Madison and 5th Avenues in Midtown Manhattan, it offers easy access to Rockefeller Centre and Times Square.
serviceHow is the staff service?
Staff service scores 9.0/10, with guests praising the team for being enthusiastic, professional, and attentive.
roomAre the rooms spacious? What special features do they have?
Rooms are spacious with loft-like ceilings and large windows. Bathrooms feature Italian mosaic tiles and premium toiletries.
pros_consWhat are the main pros and cons?
Pros: Prime location, great service, spacious rooms. Cons: Poor soundproofing in some rooms, dated facilities, and occasional maintenance issues.
policyWhat are the check-in and check-out times?
Check-in is from 15:00 and check-out is until 12:00. Express check-in/out and cashless payment are available.
facilityIs there a gym? Can I use it?
The hotel has fitness facilities (surcharge). Guests also enjoy free access to the nearby NYSC Gym.
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