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RiverStone Condo Resort & Spa

★★★★·9.4/ 10Excellent
·Hotels
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 23 facilities +
Review
Property information · Agoda

Experience an abundance of unparalleled facilities and features at RiverStone Resort & Spa. During chilly days and evenings, the resort provides an in-house fireplace to ensure your warmth. At RiverStone Resort & Spa, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at resort with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. A few accommodations within RiverStone Resort & Spa offer unique design elements such as a balcony or terrace. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the resort, a refrigerator is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. During your stay at resort, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting spa before you depart.

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Guest scores & sentiment

From 279 guest reviews · multi-source · as of 2026-07-11

Guests praise scenic views, spacious condo amenities, and helpful staff, noting good value. Common complaints include outdated decor in some units, uncomfortable beds, cold indoor pools, lack of daily housekeeping requiring self-cleaning, and occasional pest issues.

Dimension scores · cross-source

Location10.0
Facilities9.3
Cleanliness9.3
Surroundings9.2
Service9.0
Value8.0
+ PraisedSpacious units with full kitchens · Rich children's facilities · Convenient location · Friendly staff service
- ComplaintsControversial cleaning fees · Aging facilities and poor maintenance · Slow check-in process · Traffic congestion

KEYIdeal for families/long stays; bring pillows/detergent. Avoid if sensitive to age of fixtures; accept self-cleaning duties.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?+
Yes, with a perfect location score of 10. Guests praise the beautiful views and convenience, making it ideal for families.
familyIs this hotel suitable for families with children?+
Highly recommended. Families appreciate the spacious condo-style accommodations, full kitchens, and child-friendly amenities like pools and lazy rivers.
coupleWhat experiences are recommended for couples?+
Couples highly praise the river/mountain views, spacious clean rooms, and friendly staff. The spa and lazy river floats are also popular relaxing experiences.
roomHow are the room facilities and comfort?+
Rooms are known for spacious condo-style amenities. However, some units may need renovation, and a few guests reported uncomfortable beds.
service酒店的服务态度怎么样?+
Service scores a high 9. Guests consistently praise the friendly and helpful staff, with specific mentions of exceptional service from employees like Samuel.
facilityWhat are the main leisure facilities available?+
Facilities include a fitness center, swimming pool, hot tub, and nearby health/beauty spas. There is also a playground and access to a nearby indoor pool.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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