Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-17

Guests praise the unique jungle aesthetic, tranquil vibe, and attentive staff, especially the vegetarian dining. Complaints focus on outdated room facilities (hot water, leaks), misleading website photos post-fire, and occasional management or billing issues.

Dimension scores · cross-source

Location9.0

Surroundings8.2

Service7.9

Facilities7.8

Cleanliness7.7

Value7.0

＋ PraisedUnique design and jungle vibe · Attentive and friendly staff · Delicious and diverse dining · Beautiful scenery and environment

－ ComplaintsMaintenance and hygiene issues · Noise disturbance affecting sleep · Poor value for money · Unresponsive or missing service

KEYSuitable for those seeking unique design and nature. Verify room conditions beforehand; manage expectations regarding facilities and pricing.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Superior Chalet

1 × Sofa bed70 ㎡up to 2

Featuring a private entrance, this air-conditioned chalet consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The unit features a minibar, sea views, a terrace and wine/champagne is provided for guests. The unit offers 2 beds.

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Deluxe Villa

1 × Single bed / 1 × Extra-large double bed (Super-king size)45 ㎡up to 3

Guests will have a special experience as this villa offers a pool with a view and a hot tub. Featuring a private entrance, this air-conditioned villa is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a bath. The unit features a minibar, pool views, a terrace and wine/champagne is featured for guests. The unit offers 2 beds.

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Facilities · 57

All facilities & services listed by the hotel (aggregated across sources).

Fitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsLuggage storageMassage servicesPets allowedTerraceShuttle service (additional charge)Public BathOutdoor furnitureBeauty ServicesStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedAccess to health care professionals24-hour securityThermometers for guests provided by propertyInternet accessJapanese gardenFitness facilities (surcharge)Exercise/lap poolNo accessible shuttleNo accessible train station shuttleConcerts/live showsPool sun loungersScuba diving on siteBicycle-friendly propertyBeach yoga on siteBeach toysSnorkeling on siteBeach club nearby (surcharge)Art gallery on siteSwimming nearbyAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Tennis lessons on siteAccessible train station shuttleAccessible shuttleWater sports equipmentFree wired internetFront desk (limited hours)Game drive nearbyGuest education on local ecosystems and cultureHealth or beauty spa nearbyHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom service