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Hotel Jerome, Auberge Collection

★★★★★·9.2/ 10Excellent
·Hotels
Arcade/game roomArea rugs in public areasElectric car charging stationFireplace in lobbyFitness facilitiesLong-term parking (surcharge)All 65 facilities +
Review
Official

At Hotel Jerome, An Auberge Resort, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Chilly nights become more delightful than balmy ones, as you snuggle near the resort's inviting hearth. Due to health concerns, smoking is strictly prohibited within the entire premises of resort. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Hotel Jerome, An Auberge Resort come furnished with air conditioning to cater to your needs and comfort. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, mini bar is conveniently available for your use. Hotel Jerome, An Auberge Resort offers toiletries and bathrobes in the restrooms of specific accommodations. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the historic charm, central location, and exceptional personalized service. Negatives include automatic gratuity disputes, some poor room views, and slow restaurant reservation responses.

Dimension scores · cross-source

Location10.0
Facilities9.6
Cleanliness9.6
Surroundings9.6
Service9.0
Value9.0
PraisedExceptional and personalized service · Excellent dining and bar experience · Comfortable rooms with ample amenities · Convenient location
ComplaintsBilling inaccuracies · Slow service response in some areas · Inconsistent staff attitude · Street noise in rooms

KEYIdeal for those seeking luxury service and history. Note auto-gratuity, verify room views, and book restaurants early.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and convenience?
Located in the heart of Aspen with a perfect 10.0 location score, it is walkable to everything.
serviceWhat is the level of service like?
Service is highly praised with a 9.0 dimension score, noted for exceptional and personalized staff interactions.
diningWhat are the dining options and things to note?
Features three restaurants, bars, and in-room dining. Breakfast incurs a surcharge; reservations can be slow to answer.
roomWhat are the room facilities and environment like?
93 elegantly designed rooms with high facility/environment scores (9.6). However, some rooms have poor views or dim lighting.
familyIs this hotel suitable for families?
Highly rated by families for thoughtful amenities like children's robes and humidifiers, plus a game room.
businessIs it suitable for business travelers?
Business guests value the historic atmosphere and service. It offers conference spaces and multilingual staff.
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