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Crowne Plaza Vientiane by IHG

★★★★★·9.1/ 10Excellent
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2017 opened· 198 rooms· Check-in 03:00 PM / out 12:00 PM
Express check-outFitness facilitiesFull-service spaSwimming pool24-hour front deskGardenAll 50 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi amenities to assist you in discovering your desired offerings in Vientiane. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. Several chosen accommodations at Crowne Plaza Vientiane By IHG have a separate living room incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Start your day stress-free at Crowne Plaza Vientiane By IHG as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Visitors staying at Crowne Plaza Vientiane By IHG have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel. Throughout the day, engage in the entertaining activities available at Crowne Plaza Vientiane By IHG. Unwind and conclude each day delightfully by stopping by massage, hot tub, spa and sauna, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 320 guest reviews · multi-source · as of 2026-07-09

Guests praise exceptional staff, facilities, and breakfast. Complaints focus on cleanliness lapses, inconvenient location/traffic, slow pre-arrival communication, and isolated serious issues like theft or payment disputes.

Dimension scores · cross-source

Cleanliness9.5
Service9.4
Facilities9.4
Value9.1
Location8.9
PraisedFriendly and professional staff · Excellent and varied breakfast · Great facilities (gym/pool) · Spacious and clean rooms
ComplaintsRemote location from city center · Some dishes too sweet or fatty · Occasional slow maintenance response · Taxi dispute and lost item issues

KEYSuitable for those seeking premium service/facilities. Note the location is not central; cross roads carefully and confirm bookings early to avoid communication delays.

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