Search cities, hotels, brands…
1 / 24

Eurostars Gran Hotel Santiago

★★★★·9.1/ 10Excellent
·Hotels
143 rooms· Check-in 03:00 PM / out 12:00 PM
Sustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesElectric car charging stationNo single-use plastic strawsNo single-use plastic stirrersAll 58 facilities +
Review
Official

At Eurostars Gran Hotel Santiago, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Eurostars Gran Hotel Santiago. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain chosen rooms, mini bar is conveniently available for your use. Eurostars Gran Hotel Santiago offers a hair dryer and toiletries in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Eurostars Gran Hotel Santiago, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Eurostars Gran Hotel Santiago, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the massage situated precisely at the hotel.

04

Guest scores & sentiment

From 277 guest reviews · multi-source · as of 2026-07-11

Guests praise spacious rooms, friendly staff, and excellent breakfast. The atrium garden is a highlight. Common complaints include the slightly remote location, dated decor, slow service at times, and difficult parking.

Dimension scores · cross-source

Rooms10.0
Cleanliness9.0
Facilities8.7
Surroundings8.6
Service8.3
Value8.1
Location7.1
PraisedExcellent breakfast · Friendly staff · Spacious comfortable rooms · Quiet convenient location
ComplaintsDated decor · AC issues or noise · Difficult parking access · Slow breakfast service

KEYSuitable for drivers seeking comfort. Be aware of the remote location, dated decor, and tight parking. Check dining service quality.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach the city center?
Located near the Cathedral and University, but guests note it is slightly remote, requiring a 15-20 minute uphill walk to the center.
diningHow is the breakfast? Is it included in the room rate?
Buffet breakfast is available at a surcharge. Guests highly praise its variety and quality, though some report occasional service inefficiencies.
roomWhat are the room size and facilities like?
Rooms are spacious and clean (scored 10.0), featuring minibars and free WiFi. However, some guests note dated decor and occasional technical issues.
serviceIs the service friendly and responsive?
Staff are generally praised as friendly and professional (Service score: 8.3), but response times can be inconsistent, with some reports of slow service.
facilityIs parking convenient? Are there EV charging stations?
Self-parking (surcharge) and EV charging are available. However, the garage is narrow and difficult to park in, which is a common complaint.
coupleIs this hotel suitable for couples?
Highly rated by couples (largest segment). Guests appreciate the quiet atmosphere, spacious rooms, and unique atrium garden, though noise insulation varies.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →