Name: Dedeman Palandoken Ski Lodge Hotel
Address: Palandoken Kayak Merkezi̇, Erzurum, TR

04

Guest scores & sentiment

From 275 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime ski-in/ski-out location, spacious clean rooms, and exceptionally friendly, responsive staff. Common complaints include aging facilities (plumbing issues), poor soundproofing, inconsistent breakfast quality, and unreliable third-party airport transfers.

Dimension scores · cross-source

Cleanliness8.5

Rooms8.3

Wi-Fi8.2

Location8.2

Value8.0

Service8.0

Facilities7.9

＋ PraisedPerfect location near ski lifts · Helpful and professional staff · Spacious and practical rooms · Good food variety

－ ComplaintsOld facility needing refurbishment · Poor quality outsourced SPA · Expired first aid supplies · Broken AC and EV chargers

KEYIdeal for skiers and business travelers. Verify room soundproofing, avoid recommended third-party transfers, and manage expectations regarding dining consistency.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Junior Suite

1 × Queen bed40 ㎡up to 4

This 112 ft² room is equipped with flat-screen TV, free WiFi and a mini-bar. Desk and seating area are also provided. Private bathroom is featured. This room offers forest or city views.

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Deluxe Double Room

1 × Double bed38 ㎡up to 3

This 98 ft² room is equipped with a mini-bar, flat-screen TV and free WiFi. Private bathroom is provided. Guests can enjoy forest or city views.

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Superior Twin Room

2 × Twin bed37 ㎡up to 3

The unit has 2 beds.

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Deluxe Twin Room

2 × Twin bed32 ㎡up to 3

The unit has 2 beds.

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Superior King Room

1 × Double bed26 ㎡up to 3

This 79 ft² room is equipped with a flat-screen TV, mini-bar and Free WiFi. Private bathroom is also provided. Guests can enjoy forest or city view.

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Facilities · 90

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureSwimming poolFamily roomsBBQ facilitiesLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceCar hireSaunaMassage servicesParkingTerraceSki storageCurrency exchangeChapel/shrineShared lounge/TV areaShuttle service (additional charge)Concierge serviceLower bathroom sinkPublic BathEmergency cord in bathroomFruitsCoffee Shop on siteHammamAuditory guidanceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityThermometers for guests provided by propertyKey card accessInternet accessFitness facilities (surcharge)Exercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableBulk dispenser for toiletriesPool sun loungersReception hallSelf parking (surcharge)Ski equipment rentals on siteSki-in/ski-out accessSki lessons on siteSki lift privilegesSki storageSnack bar/deliSnow sports gearSupervised childcare/activitiesSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Access to nearby outdoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Guest education on local ecosystems and cultureHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceWheelchair accessible

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Nearby & map

Sights

1

Palandöken Mountain

nature

mountain

60m

2

Aras Mountains

nature

Mountain Range in Turkey

2.4km

3

Yakutiye Medrese

monument

14th-century madrasa in Erzurum, Turkey

6.5km

4

Erzurum Mosque

place_of_worship

mosque in Erzurum, eastern Turkey

6.3km

5

Kazım Karabekir Stadium

culture

stadium in Turkey

7.9km

6

Erzurum Museum

museum

museum in Yakutiye District

6.1km

7

Üç Kümbetler

monument

building in Erzurum, Türkiye

6.1km

8

Palandöken Dağları

nature

7.9km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.