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Holiday Inn Ottawa East by IHG

★★★★·8.4/ 10Recommended
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
2018-12-17 opened· 261 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 59 facilities +
Review
Official

At Holiday Inn Ottawa East By IHG, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Amenities at car hire offered by Holiday Inn Ottawa East By IHG simplify the organization of your excursions, tourist activities, and other adventures in Ottawa (ON).Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out, luggage storage and safety deposit boxes.Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Holiday Inn Ottawa East By IHG.Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Holiday Inn Ottawa East By IHG.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain chosen rooms, a coffee or tea maker is conveniently available for your use.Holiday Inn Ottawa East By IHG offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Holiday Inn Ottawa East By IHG, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Holiday Inn Ottawa East By IHG, affordable refreshments are available 24/7 through the convenient vending machines on-site. At Holiday Inn Ottawa East By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At Holiday Inn Ottawa East By IHG, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 731 guest reviews · multi-source · as of 2026-07-04

Guests praise the convenient location, free parking, and friendly staff, with good breakfast reviews. Main complaints involve facility issues like low water pressure and AC noise, occasional hygiene lapses in pools and rooms, and poor communication regarding bookings.

Dimension scores · cross-source

Location8.6
Cleanliness8.6
Service8.0
Value7.6
PraisedFriendly and attentive staff · Free and varied kids' breakfast · Child-friendly atmosphere · Convenient location
ComplaintsPool hygiene and heating issues · Broken gym equipment · Inconsistent room cleaning · Poor front desk efficiency/service

KEYSuitable for drivers and families valuing convenience and service. Verify pool status beforehand; those sensitive to noise or needing pristine facilities should proceed with caution.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located near the Trans-Canada Highway with a high convenience score (8.6). Free on-site parking is available, and it is close to malls and transit hubs.
diningAre there rich breakfast and dining options?
Myra's Restaurant serves a variety of dishes. Guests praise the rich and delicious breakfast options, though some business travelers noted limited dinner choices.
familyIs this hotel suitable for families? What child-friendly facilities are available?
Highly recommended. Families appreciate the friendly staff and child-friendly policies like free breakfast and pool access. Facilities include kid meals, a shallow/heated pool, and spacious rooms.
businessWhat is the experience like for business travelers?
Business guests praise the high-quality service and clean rooms. A business center is available. Main complaints involve aging facilities like slow drainage and occasional slow service response.
roomWhat are the room facilities like? Are there common issues?
Rooms feature 42-inch HDTVs, coffee makers, and fridges with good natural light. However, some guests report low water pressure, AC noise, TV signal issues, and poor soundproofing.
facilityDoes the hotel have a swimming pool and gym?
Yes, it has a heated pool with a shallow end, though hygiene complaints occasionally arise. The fitness center incurs a surcharge, and some equipment may be damaged.
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