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Sunstar Hotel Lenzerheide

★★★★·9.0/ 10Excellent
·Hotels
Check-in 04:00 PM / out 11:00 AM
Swimming poolLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingAll 66 facilities +
Review
Official

The mountain world in the Lenzerheide vacation region is best explored on a bike or in hiking boots. In winter, put your skis under your feet and make the ski slopes or cross-country ski trails your place-to-be. And the best starting point for all these sports? The Sunstar Hotel Lenzerheide. From here, families, couples and friends can experience nature in its most impressive mountain setting. These impressions are processed in the cozy and comfortable walls of the Sunstar Hotel. Whether in the wellness area or with an authentic meal from the seasonal menu - here you are just as active together as you are lazy alone and vice versa.

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Guest scores & sentiment

From 151 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the excellent location, convenient transport links, abundant breakfast buffet, and friendly staff. Rooms are generally spacious and clean, with great ski/sport facilities. Main drawbacks include limited parking requiring valet service, some dated decor or inconsistent mattress comfort, occasional peak-season service delays, and concerns about high prices relative to value.

Dimension scores · cross-source

Location9.5
Service8.9
Cleanliness8.8
Facilities8.6
Surroundings8.4
Value8.2
PraisedFriendly and attentive staff · Excellent breakfast buffet · Convenient location near slopes · Creative and high-quality cuisine
ComplaintsOutdated decor/lack of sockets · Poor or missing Wi-Fi · Inconsistent service quality · Noise issues

KEYIdeal for skiers and families. Book parking in advance, specify mattress preferences, and allow extra time for check-in during peak seasons.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transport access?
Located just 200 meters from the center with nearby hiking trails, ski pistes, and a free sport bus stop. Guests rate the location highly at 9.5 out of 10.
diningIs the breakfast and dining selection extensive?
The breakfast buffet is highly praised for its variety and quality. While the restaurant offers diverse evening menus, some guests note occasional inconsistencies during peak seasons.
familyIs this hotel suitable for families, and what child-friendly facilities are available?
Highly suitable for families. Pets are welcome, and the hotel offers kid meals, an indoor heated pool, and sauna facilities. Family travelers report high satisfaction across 151 reviews.
roomWhat are the room conditions and comfort levels like?
Rooms are generally spacious and clean, scoring 8.8 for cleanliness. Some guests note dated decor or varying mattress firmness, so requesting preferences in advance is advised.
serviceHow is the staff attitude and professionalism?
With a service score of 8.9, staff are consistently described as friendly and attentive. Despite occasional peak-season queues, the hotel maintains a 99% guest recommendation rate.
facilityWhat fitness and relaxation facilities does the hotel offer?
Scoring 8.6 for facilities, it features an indoor heated pool, sauna, steam room, and massage services. A dedicated ski storage and free sport bus pass are also provided.
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