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Thompson Savannah, by Hyatt

9.3/ 10Excellent
·Hotels
2021 opened· Check-in 04:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 50 facilities +
Review
Official

At Thompson Savannah, Part Of Hyatt, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience. Certain rooms boast in-room amusement features such as daily newspaper, television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Thompson Savannah · 环球客入住报告(2025年11月)

  • Chase the Edit定的。主动问要不要延迟退房,我说要。看起来是给了2pm。最后上午11点半退的,算是用了,正常是11am退房。本身是环球客,而且也不是旺季,要4pm应该也没问题。
  • Chase the Edit订房,填了会员号,但是其实Hyatt那边根本收不到。我也没找客服手动连起来。导致到了店才连起来。原本酒店看the Edit订房是给了半河景,后来看环球客给了全河景riverfront。我没主动问能不能给套房
  • 看之前的repo好像可以在一楼吃,但是现在只能在顶楼bar吃,顶楼bar很小(因为它本质就是个小酒吧)阳台有三四个桌子,屋里大概有个10个桌子? Chase Edit+环球客,早餐也只是俩人60额度,按照你签单的总价算,所以大家吃少的话可以写个60整,吃的多可以少写点。因为就俩服务员,服务态度倒是好,但是很忙,很慢,只在点餐+端盘子+结账这三个必要节点来。我们已经是淡季来了,旺季可能你都没座。口味可以打50/100分,挺一般的(有披萨,现做的,也不heavy,感觉还行)
  • 100刀,直接账单-100。也就是吃饭,房间mini bar,valet,哪怕你把洗发露($60)或者浴袍($120)拿走,或者敲了一小块刚好价值价值100元的瓷砖,带走了。都行。我是Chase the Edit订的,但是估计FHR和Virtuoso和Hyatt Prive都是一样的,没有限制,直接账单-100元
2025-11-28

shap2zj · 2025-11-28 · Source ↗

Thompson Savannah · 环球客入住报告(2025年10月)

  • 12pm
  • 4pm
  • 当天有婚礼,只升到better view.
  • rooftop bar, 60 usd credit, 西班牙/地中海风格,shrimp scampi挺好吃的。
2025-11-12

Hoshi · 2025-11-12 · Source ↗

Thompson Savannah · 环球客入住报告(2025年6月)

  • 在FHR订好后找concierge加到app里,提前一晚升King Suite
  • 中规中矩,选择不如隔壁andaz多
  • 酒店有house car,进城还是挺方便的
  • 球客destination fee不给免,要用FHR的100刀来付
2025-06-23

****25ea5 · 2025-06-23 · Source ↗

See all 8 reports →
04

Guest scores & sentiment

From 396 guest reviews · multi-source · as of 2026-07-07

Guests praise the modern design, cleanliness, and exceptional staff service, especially the free shuttle and pet policy. Main complaints include expensive valet parking with no self-park option, firm beds/pillows, and occasional hygiene or noise issues.

Dimension scores · cross-source

Cleanliness9.1
Value9.0
Service9.0
Location9.0
Facilities8.8
PraisedBeautiful environment and river views · Enthusiastic and professional staff · Excellent rooftop bar and dining · Modern and comfortable room facilities
ComplaintsHigh parking fees · Poor soundproofing · Mattress firmness or pillow issues · Location is somewhat remote

KEYIdeal for those valuing service and pet-friendliness. Budget for parking; bring pillows if sensitive to firmness.

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