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Sheraton Jacksonville Hotel

★★★★·9.4/ 10Excellent
SSheraton·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Free beach shuttleAir conditioningSwimming poolAll 81 facilities +
Review
Official

At Sheraton Jacksonville Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Amenities at car hire offered by Sheraton Jacksonville Hotel simplify the organization of your excursions, tourist activities, and other adventures in Jacksonville (FL). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as express check-in or check-out and safety deposit boxes. Always look your best in your preferred attire with the laundromat and dry cleaning service provided at Sheraton Jacksonville Hotel. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Sheraton Jacksonville Hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. At Sheraton Jacksonville Hotel, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. A delightful breakfast is the perfect way to begin your day, and at Sheraton Jacksonville Hotel, you can always indulge in a scrumptious meal on-site. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Sheraton Jacksonville Hotel, affordable refreshments are available 24/7 through the convenient vending machines on-site.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Sheraton Jacksonville Hotel · 万豪钛金入住报告(2023年12月)

  • 免费的Continental Breakfast,热的要加钱
2024-01-08

孙笑川258 · 2024-01-08 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 472 guest reviews · multi-source · as of 2026-07-05

Dimension scores · cross-source

Service9.8
Value9.0
Location9.0
Facilities9.0
Cleanliness9.0
Surroundings9.0
PraisedConvenient location · Friendly staff · Clean and modern rooms · Comfortable beds
ComplaintsPoor soundproofing/noise · Facility mismatches · Breakfast extra charge · Uncomfortable pillows

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
With a location score of 9.0 from 472 reviews, guests praise its convenient access and free parking.
serviceWhat is the quality of hotel service?
Service scores 9.8 with a 99% recommendation rate. Business and family guests frequently praise staff like Todd and Pao for their personalized and friendly service.
diningWhat are the dining options and breakfast situation?
The Bold City Grill offers sandwiches, seafood, and steaks. Breakfast is rich but some guests note it's extra and pricey, so confirm beforehand.
roomHow are the room facilities and comfort?
Rooms feature flat-screen TVs, free WiFi, and comfortable bedding. However, some guests report poor soundproofing and AC noise, so choose carefully if sensitive to noise.
facilityWhat fitness and leisure facilities are available?
Features an indoor pool, fitness center (surcharge), and convenience store. Some family guests noted the pool is small or occasionally under maintenance.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 12:00. Express services and cashless payment are available for efficient processing.
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