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Four Points by Sheraton Batam

★★★★·9.2/ 10Excellent
FFour Points by Sheraton·Marriott Bonvoy·Hotels
2020 opened · 2020 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 65 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Four Points by Sheraton Batam.Guests can avail parking facilities at the hotel.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and safety deposit boxes.Craving relaxation? Make the most of your stay at the Four Points by Sheraton Batam with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. At Four Points by Sheraton Batam, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, instant tea is available for those moments when it seems necessary.Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer a hair dryer to enhance your experience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
04

Guest scores & sentiment

From 434 guest reviews · multi-source · as of 2026-07-06

Guests praised friendly staff, spacious clean rooms, and tasty breakfast. Common complaints included poor soundproofing, outdated facilities like TVs and pools, and slow breakfast replenishment. Surroundings are less walkable but transport is convenient.

Dimension scores · cross-source

Service9.4
Cleanliness9.1
Value8.7
Facilities8.5
Location8.4
PraisedFriendly and professional staff · Spacious, clean, and comfortable rooms · Good value for money · Convenient location with easy Grab access
ComplaintsPoor soundproofing · Breakfast quality or variety issues · Subpar spa experience · Aging facilities or malfunctions

KEYSuitable for those valuing service and space. Request high-floor non-roadside rooms for quietness. Expect older facilities. Be cautious walking outside at night.

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