Guest scores & sentiment

From 74 guest reviews · multi-source · as of 2026-07-13

Guests praise the lush garden, pool, spacious rooms, and warm service. Common complaints include inconsistent cleaning, limited dining options, and some reports of poor maintenance or hygiene discrepancies.

Dimension scores · cross-source

Wi-Fi10.0

Service9.4

Cleanliness9.3

Rooms9.2

Facilities9.1

Value9.0

Location8.8

Surroundings8.8

＋ PraisedMagnificent environment · Warm and professional service · Comfortable and large beds · Charming garden views

－ ComplaintsBreakfast needs improvement · Pool water is cold · Inconsistent facility maintenance · Isolated management chaos and bad attitude

KEYIdeal for relaxation. Verify dining options and maintain realistic expectations regarding facility condition.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Junior Suite

1 × Twin bed / 1 × Extra-large double bed (Super-king size)30 ㎡up to 3

This family room's standout features are the pool with a view and fireplace. The family room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

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Triple Room

3 × Twin bed / 1 × Twin bed / 1 × Double bed25 ㎡up to 3

This triple room offers a pool with a view. The triple room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower.

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Double Room

1 × Extra-large double bed (Super-king size) / 2 × Twin bed18 ㎡up to 2

Guests will have a special experience as this double room features a pool with a view. The double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower.

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Single Room

1 × Twin bed / 1 × Double bed15 ㎡up to 1

This single room features a pool with a view. The single room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower.

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Facilities · 58

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsLuggage storageExpress check-in/check-outSafety deposit boxSoundproof roomsFacilities for disabled guestsMassage servicesParkingTerraceChapel/shrineBoard games/puzzlesLower bathroom sinkOutdoor furnitureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityThermometers for guests provided by propertyMobile app for room serviceInternet accessJapanese gardenExpress check-inExercise/lap poolOffsite parking discounted rates availablePool sun loungersReception hallSecured parkingSelf parking (surcharge)Beach umbrellasSwimming nearbyTelevision in common areasAccess to nearby outdoor poolWine release eventsFree wired internetGarageHousekeeping on requestNon-smoking roomsTour deskWheelchair accessible