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Tru By Hilton Naperville Chicago

★★★·9.0/ 10Excellent
TTru by Hilton·Hilton Honors·Hotels
2022 opened· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageExpress check-in/check-outAll 44 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the laundry service available at Tru by Hilton Naperville Chicago. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with blackout curtains to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like television, in-room video streaming and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using toiletries available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Tru by Hilton Naperville Chicago. Indulge in the numerous pursuits available at Tru by Hilton Naperville Chicago. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 319 guest reviews · multi-source · as of 2026-07-09

Guests praised friendly staff, comfortable beds, and fresh decor. Breakfast was popular but sometimes crowded. Complaints focused on cleaning lapses, poor soundproofing, and occasional service delays.

Dimension scores · cross-source

Facilities9.4
Cleanliness9.4
Surroundings9.4
Service9.0
Location8.5
Value8.1
PraisedGreat lobby vibe · Friendly staff · Good breakfast variety · Modern and clean facilities
ComplaintsRoom cleanliness issues · Pool hygiene concerns · Poor soundproofing/noise · Limited breakfast options

KEYGood for those valuing service and comfort. Check hygiene details upon arrival; sensitive to noise should verify soundproofing.

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