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Grand Hotel Victoria Concept & Spa, by R Collection Hotels

★★★★★·9.2/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Proposal/romance packages availableElectric car charging stationFitness facilitiesFree breakfastFull-service spa24-hour front deskAll 30 facilities +
Review
Official

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Grab a bite at Ristorante 1827, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Free valet parking is available onsite. Make yourself at home in one of the 81 air-conditioned rooms featuring minibars and espresso makers.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Grand Hotel Victoria Concept and Spa - Lago di Como · 希尔顿金卡入住报告(2025年8月)

Grand Hotel Victoria Concept and Spa - Lago di Como 住客入住记录

2025-11-22

****ea7ec · 2025-11-22 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 310 guest reviews · multi-source · as of 2026-07-09

Guests praise the lakeside location, modern luxury renovations, exceptional staff, and spa. Minor complaints involve complex smart room controls and occasional service inconsistencies.

Dimension scores · cross-source

Location9.7
Cleanliness9.6
Surroundings9.6
Facilities9.5
Service9.4
Value9.1
Rooms4.4
PraisedExceptional and attentive service · Outstanding spa facilities · Prime location and beautiful grounds · Luxuriously renovated rooms
ComplaintsComplex smart room controls · Inconsistent housekeeping · Limited concierge local knowledge · Restrictions on dining areas

KEYIdeal for luxury seekers valuing service and spa. Familiarize yourself with smart controls and confirm dining details.

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