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Esperanza, Auberge Collection

★★★★★·9.4/ 10Excellent
·Resorts
Check-in 03:00 PM / out 12:00 PM
Arcade/game roomPet-sitting servicesParasailing nearbyExpress check-outMeeting roomsFull-service spaAll 66 facilities +
Review
04

Guest scores & sentiment

From 206 guest reviews · multi-source · as of 2026-07-12

Guests praise stunning views, immaculate grounds, and exceptional staff, specifically naming butlers and concierges. Complaints include dated room facilities, high extra fees, pool restrictions limiting family time, and perceived exclusivity during US holiday celebrations.

Dimension scores · cross-source

Service10.0
Location10.0
Facilities9.8
Cleanliness9.8
Surroundings9.8
Value9.0
PraisedExceptional butler service · Spacious and comfortable rooms · Kid-friendly facilities · Stunning ocean views
ComplaintsAdult-only pools limit family time · High additional fees · Some rooms feel dated · Occasional maintenance issues

KEYIdeal for service-focused travelers. Check room condition, note high fees, and plan pool access for families.

FAQ · grounded in hotel data & reviews

locationHow is the location and surroundings of this hotel?
Located in Cabo San Lucas with a private beach, it scores a perfect 10 for location. Guests praise the stunning views and extensive water sports like snorkeling and surfing nearby.
serviceWhat is the level of service? Is there a butler service?
Service scores a perfect 10, with guests specifically praising personalized butler and concierge services. 24-hour front desk and multilingual staff ensure a premium experience.
diningAre there diverse dining options at the hotel?
Dining is outstanding with 6 restaurants, 2 poolside bars, and 24-hour room service. Breakfast is available at an extra charge, and overall dining experiences are highly rated.
facilityWhat are the main leisure and fitness facilities?
Features include 5 outdoor pools overlooking the beach, a full-service spa, sauna, and free use of a nearby fitness center. Facility scores are exceptionally high at 9.8.
roomHow are the room facilities and comfort?
Rooms feature Tempur-Pedic beds, LCD TVs, and private balconies, offering spacious comfort. However, some guests noted dated facilities or maintenance issues in certain rooms.
familyIs this hotel suitable for families? Any precautions?
While it offers supervised childcare and is pet-friendly, pool zoning may limit family shared use. Families appreciate the villa space and butler service but should note adult-only areas.
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