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DoubleTree by Hilton Phuket Banthai Resort

★★★★·9.3/ 10Excellent
DDoubleTree by Hilton·Hilton Honors·Resorts
2019 opened · 2024 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningSwimming poolAll 75 facilities +
Review
Official

At DoubleTree by Hilton Phuket Banthai Resort, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at DoubleTree by Hilton Phuket Banthai Resort come furnished with blackout curtains to cater to your needs and comfort. A few accommodations at DoubleTree by Hilton Phuket Banthai Resort also include unique design elements like a balcony or terrace. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to bottled water, instant tea and mini bar. DoubleTree by Hilton Phuket Banthai Resort offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at DoubleTree by Hilton Phuket Banthai Resort, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At DoubleTree by Hilton Phuket Banthai Resort, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. At DoubleTree by Hilton Phuket Banthai Resort, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise exceptional personalized service, abundant breakfast, and renovated facilities. Minor complaints include construction noise, limited vegetarian options, mosquitoes near pools, and inconsistent room sizes.

Dimension scores · cross-source

Location9.5
Surroundings9.0
Service8.8
Cleanliness8.8
Facilities8.5
Value8.3
PraisedExceptional staff service · High-quality food and drinks · Prime location · Well-renovated facilities
ComplaintsConstruction noise · Understaffed breakfast service · Mosquito issues in some rooms · Daytime construction noise

KEYIdeal for service-focused travelers. Verify room types if sensitive to noise or requiring specific dietary options.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
The hotel is steps away from Patong Beach, close to Jungceylon Mall and Bangla Road, offering easy access to vibrant nightlife and beach relaxation.
diningWhat is the breakfast experience like? Any tips?
Guests praise the abundant and delicious breakfast. However, some note limited vegetarian options and slower service during peak hours due to staffing.
serviceHow is the service level? What are the staff like?
Service scores 8.8/10. Guests highly praise the exceptional personalized care and enthusiasm, with many specifically mentioning staff members like Fon and Veer.
facilityWhat are the main facilities? Is it good for swimming?
The resort features three outdoor pools, a fitness center (surcharge), sauna, and e-bike charging. Note that mosquitoes may be present near the pools.
familyIs this hotel suitable for families?
Highly recommended for families. Parents praise the exceptional service and staff care. Family rooms are available, but check for potential daytime construction noise.
businessIs it convenient for business travelers? Are there office facilities?
Offers express check-in/out, luggage storage, and tour desk. While no meeting rooms are listed, the prime location near Jungceylon Mall is convenient for business needs.
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