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Metropolitan Al Mafraq Hotel

★★★★·8.1/ 10Recommended
·Hotels
2011 renovated· 242 rooms· Check-in 02:00 PM / out 12:00 PM
Arcade/game roomProposal/romance packages availableExpress check-outMeeting roomsFitness facilitiesFree beach shuttleAll 61 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Services offered by taxi and car hire at the hotel ensure effortless exploration of Abu Dhabi. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. At Metropolitan Al Mafraq Hotel, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Metropolitan Al Mafraq Hotel, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Concerned about your dining preferences? Fret not! Metropolitan Al Mafraq Hotel offers an assortment of culinary varieties featuring halal choices, catering to all tastes. Enjoy an entertaining evening alongside your fellow travelers at hotel's very own bar and nightclub. Experience unparalleled comfort as groceries can be brought right to your room at Metropolitan Al Mafraq Hotel through their distinctive delivery assistance. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Indulge in the numerous pursuits available at Metropolitan Al Mafraq Hotel. Treat and spoil yourself by stopping at massage, hot tub, salon, steam room, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 762 guest reviews · multi-source · as of 2026-07-03

Guests praise friendly staff and clean rooms with good breakfast. Complaints focus on aging facilities, poor soundproofing, slow service response, and occasional hygiene oversights.

Dimension scores · cross-source

Surroundings9.0
Rooms8.3
Service8.0
Cleanliness7.7
Facilities7.5
Value7.4
Location7.4
PraisedFriendly and accommodating staff · Child-friendly pool · Good value for money · Convenient location
ComplaintsAging facilities needing maintenance · Poor soundproofing · Inconsistent staff attitude · Slow room service response

KEYSuitable for those valuing service and dining. Those sensitive to noise or facility age should verify room conditions.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
The hotel is near attractions like Sheikh Zayed Grand Mosque but is generally remote, requiring taxis. Location score is 7.4; free beach shuttles and bicycles are available.
diningHow is the breakfast? Is it included?
Breakfast has rich variety and good reviews but incurs a surcharge. While praised for diversity, some guests noted inconsistent quality.
familyIs this hotel suitable for families?
Despite child-friendly pools and staff, the hotel does not allow children (children_allowed: false). Aging facilities and hygiene issues may limit family experience.
businessIs it convenient for business travelers?
Business guests appreciate the location, friendly staff, and fitness facilities, along with meeting rooms and free WiFi. However, aging facilities and poor soundproofing are common complaints.
coupleAre there special perks or experiences for couples?
Couples often receive free upgrades, birthday surprises, and efficient service in spacious, clean rooms. However, aging facilities, odors, and remote location are notable downsides.
roomWhat is the condition of the rooms? Any common issues?
Rooms are generally spacious and clean but suffer from severe aging facilities, including old furniture, AC failures, and odors. Poor soundproofing and occasional pest issues are also reported.
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