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Hotel Promenada

★★·8.4/ 10Recommended
·Hotels
Free breakfastSaunaTerraceFree WiFiFree buffet breakfastFree breakfastAll 9 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests consistently praise the convenient location near the station and old town, friendly staff, spacious clean rooms, and free private parking. Breakfast is generally well-regarded for its variety. Drawbacks include thin walls causing noise, dated interiors needing refresh, occasional breakfast inconsistencies, missing kettles, and no elevator.

Dimension scores · cross-source

Service9.4
Location9.0
Rooms8.9
Value8.9
Cleanliness8.9
Facilities8.7
Wi-Fi8.3
PraisedPrime location · Free parking · Friendly staff · Good breakfast
ComplaintsPoor soundproofing · Minor maintenance issues · Noise from reception · Thin walls/poor soundproofing

KEYIdeal for travelers prioritizing location, value, and friendly service. Light sleepers or those expecting modern amenities should request a quiet room away from the reception.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What transport or attractions are nearby?
Yes, rated 9.0 for location. It is near the station and old town center, with a walkway to Ostróda Pier, making it convenient for exploring.
diningHow is the breakfast? Is it free?
Free buffet breakfast is provided with good variety and value (8.9). However, some guests noted occasional inconsistencies in quality.
room房间宽敞干净吗?设施齐全吗?
Rooms are rated 8.9 and described as spacious and clean. However, facilities are dated, some lack kettles, and soundproofing can be poor.
serviceHow is the staff service?
Service is highly rated at 9.4, with guests praising friendly and helpful staff. Note that front desk hours are limited.
facilityWhat leisure facilities are available?
Facilities include a sauna, terrace, and free WiFi (rated 8.7). It is a smoke-free property with a walkway to the water.
policyAre pets allowed? What about children?
Pets are allowed. However, children are not permitted, so it is not suitable for families with kids.
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