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Ibis Madrid Getafe

★★·8.8/ 10Recommended
·Hotels
152 rooms· Check-in 12:00 PM / out 12:00 PM
Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 65 facilities +
Review
Official

At ibis Madrid Getafe, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at car hire offered by ibis Madrid Getafe simplify the organization of your excursions, tourist activities, and other adventures in Madrid. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at ibis Madrid Getafe. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. Ibis Madrid Getafe offers a hair dryer and toiletries in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at ibis Madrid Getafe, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

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Guest scores & sentiment

From 279 guest reviews · multi-source · as of 2026-07-11

Guests appreciate the convenient location, comfortable beds, and friendly staff, valuing the cost-effectiveness. Common complaints include facility issues like broken AC and thin mattresses, limited breakfast variety, slow service during peak hours, and occasional noise.

Dimension scores · cross-source

Facilities8.5
Cleanliness8.4
Surroundings8.4
Service8.2
Value8.1
Location7.1
PraisedComfortable beds and spacious rooms · Friendly and professional staff · Good value for money and cleanliness · Rich breakfast selection
ComplaintsRemote location and poor transport access · Unstable Wi-Fi connection · Inefficient restaurant service · Lack of maintenance in some facilities

KEYSuitable for budget travelers seeking convenience or pet owners. Avoid peak dining hours and verify room conditions upon booking.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach Madrid city center?
Located next to the A42 Motorway, it's a 15-minute drive to Madrid center. While slightly remote, it offers good transport links with a location score of 7.1.
diningWhat is the breakfast like? Are there many options?
Buffet breakfast is appreciated by families for its variety. However, business and couple travelers note limited options and potential cleaning delays during peak hours.
familyIs this hotel suitable for families with children?
Yes, it features family rooms and kid meals. 70 family guests praised the value, cleanliness, and child-friendly staff, despite some small rooms lacking fridges.
businessWhat are the pros and cons for business travelers?
Pros include spacious clean rooms, comfortable beds, and high value. Cons are the distance from the center, occasional Wi-Fi issues, and slow restaurant service.
roomAre the room facilities complete? Is AC failure common?
Rooms have AC, TV, and free Wi-Fi. Despite high facility scores (8.5), some guests report AC failures, thin mattresses, or outdated equipment.
serviceHow is the service attitude?
Service scores 8.2, with guests praising friendly and professional staff. However, response times may slow during peak hours, so early communication is advised.
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