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Holiday Inn Express Naperville by IHG

★★★·9.2/ 10Excellent
HHoliday Inn Express·IHG One Rewards·Hotels
1986 opened · 2020 renovated· 141 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 53 facilities +
Review
Official

At Holiday Inn Express Naperville By IHG, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out, luggage storage and safety deposit boxes. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Holiday Inn Express Naperville By IHG with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator and a coffee or tea maker. Holiday Inn Express Naperville By IHG offers a hair dryer and toiletries in the restrooms of specific accommodations. At Holiday Inn Express Naperville By IHG, each day commences with a scrumptious breakfast offered at no additional cost. At Holiday Inn Express Naperville By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Holiday Inn Express Naperville By IHG, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 467 guest reviews · multi-source · as of 2026-07-05

Guests praise comfortable beds, friendly staff, and abundant breakfast. Common complaints include poor soundproofing, inconsistent cleaning details, and facility maintenance issues.

Dimension scores · cross-source

Location9.6
Value9.3
Service9.0
Cleanliness9.0
Facilities8.6
Surroundings8.6
Rooms6.0
PraisedFriendly and professional staff · Excellent and varied breakfast · Clean and comfortable rooms · Complimentary evening snacks/drinks
ComplaintsSmall fitness center · Poor soundproofing · Front desk sometimes unattended · Occasional housekeeping lapses

KEYGood for value seekers. Request quiet rooms if sensitive to noise; inspect cleanliness upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
Located near I-88, it offers easy access to NIU, O'Hare Airport, and local attractions. The location score is excellent at 9.6.
diningHow is the breakfast? Any highlights?
The complimentary buffet breakfast is highly praised for its variety, especially by business and family travelers, contributing to the hotel's 99% recommendation rate.
businessIs it suitable for business trips? How is the service?
Highly recommended for business. Guests praise the friendly staff and cleanliness. Service scores 9.0, though the gym is small and has a surcharge.
familyIs it convenient for families with kids? What facilities are available?
Very family-friendly with family rooms, kid meals, and a heated indoor pool. Spacious rooms and warm front desk service make it popular with families.
coupleHow is the experience for couples? Are rooms quiet?
Rooms are clean and comfortable with friendly staff. However, some guests report poor soundproofing, AC noise, or cleaning inconsistencies, so request a quiet room.
roomWhat are the room facilities and comfort like?
Beds are highly rated for comfort, and rooms are spacious with non-smoking options. Check for potential wear and tear like stained carpets in older rooms.
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