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Mercure Arras Centre Gare

★★★★·9.2/ 10Excellent
·Hotels
1992 opened · 2018 renovated· 98 rooms· Check-in 3:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 60 facilities +
Review
Official

Mercure Arras Centre Gare provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. The hotel also features a fireplace, providing a cozy ambience during cool evenings. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Start your day stress-free at Mercure Arras Centre Gare as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Mercure Arras Centre Gare. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 244 guest reviews · multi-source · as of 2026-07-11

Guests praise the central location, modern renovated rooms, and attentive staff. Breakfast is highly rated. Complaints focus on noise issues, strict AC policies, minor facility flaws, and occasional service inconsistencies.

Dimension scores · cross-source

Location9.0
Cleanliness8.9
Facilities8.8
Surroundings8.8
Service8.1
Rooms8.0
Value8.0
PraisedPrime location near station and center · Friendly and professional staff · Excellent and abundant breakfast · Spacious, comfortable, modern rooms
ComplaintsOccasional hygiene issues (bugs) · Some rooms are cramped · Paid parking or space limits · Rare severe post-stay disputes

KEYIdeal for convenience seekers. Check AC policy, avoid street-facing rooms if sensitive to noise, and note outlet layouts.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient for travel?
Located opposite Arras Train Station, steps from the historic center. Easy access to Lille, airport, and Paris.
diningWhat are the breakfast and dining options like?
Breakfast is highly rated for being abundant and delicious. On-site restaurant, coffee shop, and room service are available.
familyIs this hotel suitable for families with children?
Yes, it offers family rooms, kid meals, and accessible facilities. Great location and service appeal to families.
businessHow is the experience for business travelers?
Highly rated for location and service. However, some street-facing rooms may be noisy, and AC control is restricted.
coupleAny recommendations or tips for couples?
Couples enjoy the modern rooms and prime location. Be aware of potential space constraints and rare hygiene complaints.
roomWhat are the room facilities and soundproofing like?
Rooms are modern and clean. Some are soundproof, but noise issues exist in others. Minor facility flaws like socket placement are noted.
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