Name: l'Arrivée Hotel & Spa
Address: Wittbräucker Str. 565, Dortmund, DE

Property information · Hotelbeds

Located in the heart of Palmerston North, the Fitzherbert Castle Motel is a short walk from The Square and the City Library. This two-story motel offers complimentary parking, a snack bar, and room service during limited hours. Each of the 14 individually decorated guestrooms features a refrigerator, microwave, and a 32-inch LCD TV. Enjoy complimentary Wi-Fi, toiletries, and weekday newspapers. A full breakfast is available daily for a fee. Other amenities include express check-out, laundry services, and complimentary newspapers in the lobby. Nearby attractions include the Palmerston North Convention Centre, Te Manawa, and the New Zealand Rugby Museum.

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Guest scores & sentiment

From 427 guest reviews · multi-source · as of 2026-07-10

Guests praise the tranquil location, spacious clean rooms, excellent spa, and abundant breakfast. Common complaints include poor value in dinner restaurants, service oversights like missed reservations, aging facilities, and check-in delays.

Dimension scores · cross-source

Facilities9.0

Cleanliness8.9

Surroundings8.8

Service8.2

Location8.1

Value8.0

＋ PraisedAttentive and professional service · Abundant and delicious breakfast · Excellent SPA facilities · Spacious and clean rooms

－ ComplaintsOutdated facilities or poor maintenance · Lack of minibar · Poor soundproofing · Inconsistent dining experience

KEYIdeal for spa seekers. Book restaurants early, manage dinner expectations, and check room details and extra fees.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite with Terrace

1 × Queen bed58 ㎡up to 2

Featuring 1 bedroom and 1 bathroom, this spacious suite offers a living room and terrace where you can relax. This suite features air conditioning, a wardrobe, a flat-screen TV and a balcony. The unit has 1 bed.

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Junior Suite

1 × Queen bed47 ㎡up to 2

Boasting 1 bedroom and 1 bathroom, this suite has a living room and terrace where you can relax. This suite has air conditioning, a wardrobe, a flat-screen TV and a balcony. The unit offers 1 bed.

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RoomStudio with Balcony

Studio with Balcony

1 × Queen bed36 ㎡up to 2

This air-conditioned studio features a private bathroom, a wardrobe, a safe deposit box as well as a terrace. The unit offers 1 bed.

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Superior Room

1 × Queen bed32 ㎡up to 3

Very spacious room featuring satellite TV and a work desk. A hairdryer is provided in the private bathroom. The room offers a generous living area and a private terrace or a pointed roof window. Guests receive a complimentary bottle of mineral water on arrival.

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Comfort Room

1 × Queen bed27 ㎡up to 2

Spacious room featuring satellite TV and a work desk. A hairdryer is provided in the private bathroom. This room has a view of the green. Some rooms come with a private balcony or a terrace. Guests receive a complimentary bottle of mineral water on arrival.

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Standard Room

1 × Queen bed24 ㎡up to 2

Modern room featuring satellite TV and a work desk. A hairdryer is provided in the private bathroom. Guests receive a complimentary bottle of mineral water on arrival.

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Standard Single Room

1 × Twin bed23 ㎡up to 1

Modern room featuring satellite TV and a work desk. A hairdryer is provided in the private bathroom. Guests receive a complimentary bottle of mineral water on arrival.

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Facilities · 77

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceHot tub/JacuzziSaunaMassage servicesPacked lunchesParkingPets allowedTerraceTable tennisShared lounge/TV areaConcierge serviceAllergy-free roomKid mealsHeated poolOutdoor furnitureFruitsPet bowlsSteam roomBeauty ServicesCoffee Shop on siteHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyFace masks for guests availableKey card accessBroadcast Live sport eventsInternet accessJapanese gardenFitness facilities (surcharge)Electric bicycle charging stationOffsite parking discounted rates availablePool sun loungersReception hallSecured parkingSelf parking (surcharge)Beach umbrellasArt gallery on siteSwimming nearbyTelevision in common areasAccess to nearby indoor poolVegetarian menu options availableWine release eventsFree wired internetFront desk (limited hours)Golf cartGolfing on siteHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour desk

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Nearby & map

DiningSights

1

VIDA

international

€€€

This place has it all: a stylish, upscale decor, enthusiastic, professional and friendly service, and creative international cuisine incorporating both Asian and Mediterranean influences. Diners are offered a choice between the "VIDA" set menu – with meat or vegetarian – and a range of à la carte dishes. The attentive and well-drilled service team is also on hand to offer expert wine recommendations – there is an attractive selection to choose from. Wine pairings to complement the set menu are also available. Tip: Enjoy an aperitif or digestif at the VIDA bar.

3.8km

2

La Cuisine Mario Kalweit

Classic French

€€€

A nicely restored building from the late 19th century houses this stylish, modern, elegant restaurant serving creative cuisine. Pleasant terrace.

5.8km

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.