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Sonesta Hotel Cusco

★★★★·9.4/ 10Excellent
·Hotels
📍Av. El Sol, 954 · Cusco ↗
📞+05184581200·Official site ↗
Guest education on local ecosystems and cultureLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsAll 70 facilities +
Review
Official

This modern hotel is ideally located for sightseers and holidaymakers in the historical centre of Cusco and just a short walk from Qorikancha and the Plaza de Armas in Cusco. Visitors may wish to explore the neighbourhood with its handcraft market, artisan shops, monuments and wonderful local restaurants; or hike the Inca Trail or take the train up to Machu Picchu. The hotel's guest rooms are contemporary and elegantly decorated. Guests can dine on classic Peruvian cuisine in the contemporary hotel restaurant, and take advantage of a wealth of helpful services offered by the hotel, including room service, Wi-Fi in public areas, currency exchange, and assistance with tours and travel plans. Business travellers will also appreciate the hotel's versatile conference rooms and business centre. This delightful hotel is perfect for travellers with its central city location and comfortable accommodation.

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Guest scores & sentiment

From 273 guest reviews · multi-source · as of 2026-07-11

Guests praise friendly staff and extensive breakfast. Rooms are spacious and location convenient with free transfers. Cons include lack of AC in some rooms, street noise, dated decor, and occasional hygiene issues.

Dimension scores · cross-source

Service9.6
Cleanliness9.6
Value9.2
Location9.2
Facilities9.0
＋ PraisedWarm and professional staff · Extensive and delicious breakfast · Convenient location near attractions · Spacious, comfortable, and clean rooms
－ ComplaintsNo AC in some rooms · Poor soundproofing · Dated facilities · Extra charges for some beverages

KEYIdeal for service-focused travelers. Confirm AC availability and request rear-facing rooms for quiet.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?＋
Located near the city center, just 8 minutes from Velasco Astete Airport and close to the metro. Guests rate the location highly (9.2/10) and enjoy free transfers.
diningWhat is the breakfast like and when does it start?＋
Breakfast is extensive and highly rated (9.6/10). It starts very early, catering to tourists who need to sightsee early, with a fusion of Peruvian and international cuisine.
serviceHow is the service quality?＋
Service is excellent with a 9.6/10 rating. Guests frequently praise friendly and professional staff, including specific mentions of Flor and Clara. Concierge and tour desk services are available.
roomWhat are the room conditions? Is there air conditioning?＋
Rooms are spacious and comfortable with mountain or city views. However, some rooms lack air conditioning, and street-facing rooms may have noise. Please confirm specific needs when booking.
familyIs this hotel suitable for families with children?＋
Highly suitable. Families appreciate the early breakfast (starting around 3 AM) and spacious rooms. The hotel allows pets and offers kid meals, making it convenient for family travel.
businessIs it convenient for business travelers?＋
Convenient for business with fax/photocopying, currency exchange, and luggage storage. Efficient private check-in/out and professional service support business needs effectively.
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