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Taita Hills Safari Resort & Spa

★★★★★·9.0/ 10Excellent
·Lodges
📍Taita Hills Wildlife Sanctuary · Tsavo ↗
Offsite parking discounted rates availableHealth or beauty spa nearbyGuest education on local ecosystems and cultureSwimming poolFamily roomsBBQ facilitiesAll 84 facilities +
Review
04

Guest scores & sentiment

From 279 guest reviews · multi-source · as of 2026-07-11

Guests praised the scenic views, facilities, and exceptional staff service, with many naming specific employees. Food quality was highly rated. Main complaints included lack of AC causing heat, aging infrastructure, slow check-in, and pool soap irritation.

Dimension scores · cross-source

Surroundings9.4
Facilities9.2
Service9.1
Rooms9.0
Location9.0
Cleanliness9.0
Value8.9
Wi-Fi8.1
＋ PraisedFriendly and professional staff · Delicious and varied dining · Beautiful pool views · Popular kids' club
－ ComplaintsSmall room sizes for families · Booking communication issues · Occasional pool facility discomfort · Stuffy rooms

KEYIdeal for nature lovers valuing service. Bring goggles for the pool. Note rooms have fans, not AC. Verify booking details carefully.

FAQ · grounded in hotel data & reviews

locationWhat is the environment and view like?＋
The hotel offers stunning natural views and a tranquil garden oasis in the Taita Hills. The environment scores 9.4/10, with guests praising the beautiful scenery and peaceful atmosphere.
diningWhat dining options are available and how is the food?＋
The hotel serves Indian and American cuisine along with a hearty buffet breakfast. Dining quality is highly rated and inclusive, with fruits provided in some rooms.
familyIs this hotel suitable for families with children?＋
Highly suitable, especially for families. It features outdoor play equipment, kids' meals, and a club. However, note that some rooms are small and there were past reports of pool soap irritating children's eyes.
coupleHow is the experience for couples? Is it romantic?＋
The atmosphere is romantic and relaxing, favored by couples. Guests praise the staff, food, and pool views. Be mindful of early morning safari noise and occasional service delays.
roomWhat are the room facilities like? Is there air conditioning?＋
Rooms score 9.0, but a major complaint is the **lack of air conditioning**, relying on fans which can cause heat. Some rooms are small and facilities appear aged. Consider this if sensitive to temperature.
serviceHow is the staff service?＋
Service scores 9.1, a standout feature. Guests highly praise the staff's enthusiasm, professionalism, and friendliness, with many specifically mentioning employees like Patterson and Zephaniah.
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