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Victoria Jungfrau Grand Hotel & Spa

★★★★★·9.3/ 10Excellent
·Hotels
1865 opened · 2022 renovated· 216 rooms· Check-in 03:00 PM / out 12:00 PM
ClubhouseElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 121 facilities +
Review
Official

Victoria Jungfrau Grand Hotel and Spa provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi amenities to assist you in discovering your desired offerings in Interlaken. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. At Victoria Jungfrau Grand Hotel and Spa, various room configurations are available, featuring separate living room and balcony or terrace in some rooms. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar is conveniently available for your use. Victoria Jungfrau Grand Hotel and Spa offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Each day, arise to a delightful complimentary morning meal at Victoria Jungfrau Grand Hotel and Spa. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Victoria Jungfrau Grand Hotel and Spa provides a superb assortment of leisure amenities for guests to enjoy. Experience the finest of winter activities by taking advantage of the slopes daily, effortlessly accessible with ski slopes and ski equipment rentals situated at your doorstep. Unwind and conclude each day delightfully by stopping by massage, hot tub, salon, solarium, steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

04

Guest scores & sentiment

From 312 guest reviews · multi-source · as of 2026-07-09

Guests praise exceptional service, luxurious spa, and stunning views. Minor complaints include twin-bed configuration issues, strict breakfast timing, invoicing delays, slow service at La Terrasse, and rare maintenance concerns.

Dimension scores · cross-source

Service9.0
Location9.0
Cleanliness8.8
Surroundings8.8
Facilities8.6
Value8.0
PraisedExceptional personalized service · Beautiful and spacious spa · High-quality diverse dining · Elegant atmosphere
ComplaintsBed design inconvenient for intimacy · Isolated hygiene issues reported · Slow response or oversights in service · Inconvenient cutlery

KEYIdeal for families/couples seeking luxury service and spa. Confirm bed type, avoid peak breakfast hours, and allow time for invoicing.

FAQ · grounded in hotel data & reviews

facilityWhat are the features of the hotel's spa facilities?
The hotel boasts a 5,500 m² spa oasis with a pool, sauna, steam room, and Hammam. It offers NESCENS private treatments and fitness coaching, rated highly by guests for its luxurious facilities.
diningWhat dining options are available?
Dining includes La Terrasse Brasserie for authentic cuisine and Radius - By Stefan Beer for gourmet creations. Kid meals, packed lunches, and room service are also available, with breakfast praised for its variety.
familyIs this hotel suitable for families with children?
Highly recommended. The hotel features the “Bienehuus” kids club, outdoor play equipment, and professional babysitting. Families praise the staff's friendliness towards children and the comprehensive amenities.
coupleAny recommendations or tips for couples?
The classic elegant atmosphere makes it a top choice for luxury getaways. However, note that some twin-bed configurations may be less intimate. Confirm room types in advance and enjoy the personalized service and spa.
serviceHow is the level of service?
Service scores 9.0/10, with guests praising the warm, professional, and personalized care from staff like Moritz and Gabriela. However, some report slow service at La Terrasse or occasional oversights.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 12:00. Express and private check-in/out services are available for convenience. Pets are allowed, but details should be confirmed in advance.
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