Name: Real de Chapala
Address: Paseo del Prado, 20, Ajijic, MX

Official

Be sure to enjoy recreational amenities including a spa tub and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 85 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries.

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Guest scores & sentiment

From 484 guest reviews · multi-source · as of 2026-07-10

Guests praise lake views, gardens, and cleanliness, with good breakfast ratings. Common complaints include aging facilities (lack of AC, poor lighting), cold pools, slow restaurant service, and inconsistent staff attitude.

Dimension scores · cross-source

Location9.2

Facilities8.6

Surroundings8.6

Cleanliness8.4

Service8.1

Value7.2

＋ PraisedBeautiful lake views and environment · Friendly staff · Spacious and clean rooms · Good breakfast quality

－ ComplaintsInconsistent pool temperatures · Outdated facilities needing maintenance · Lack of baby amenities · Variable dining experience

KEYSuitable for those valuing views. Verify AC availability, avoid peak dining hours, and check pool rules.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite with Private Pool

1 × Extra-large double bed (Super-king size)45 ㎡up to 2

This spacious suite features a seating and dining area, as well as a flat-screen TV with cable channels. Guests also enjoy a terrace with a private pool. Please note children cannot be accommodated in this suite.

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Double Room with Two Double Beds with Garden View

2 × Double bed38 ㎡up to 4

This room features excellent garden views, a cable TV and a desk. Guests also enjoy a wardrobe and a private bathroom with a shower and toilet.

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Double Room with Two Double Beds with Lake View

2 × Double bed38 ㎡up to 4

This 2nd-floor room features excellent lake views, a cable TV and a desk. Guests also enjoy a wardrobe and a private bathroom with a shower and toilet.

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Facilities · 51

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableSwimming poolLuggage storageIroning serviceHot tub/JacuzziParkingTerraceHeated poolPublic BathOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedSmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessCCTV outside propertyScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredInternet accessJapanese gardenExercise/lap poolOffsite parking discounted rates availablePool sun loungersReception hallBilliards or pool tableSecured parkingSelf parking (surcharge)Beach umbrellasSnack bar/deliSwimming nearbyTelevision in common areasAccess to nearby outdoor poolWine release eventsFree wired internetFront desk (limited hours)GamesHousekeeping on requestNon-smoking roomsRestaurantTour desk