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Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park

★★★·8.6/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorExpress check-in/check-outAll 64 facilities +
Review
Official

At Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park, exceptional service and top-notch amenities create a memorable experience for guests. Amenities at car hire offered by Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park simplify the organization of your excursions, tourist activities, and other adventures in Durham (NC). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and safety deposit boxes. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain chosen rooms, instant tea is conveniently available for your use. At Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. A delightful breakfast is the perfect way to begin your day, and at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park, affordable refreshments are available 24/7 through the convenient vending machines on-site.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
04

Guest scores & sentiment

From 258 guest reviews · multi-source · as of 2026-07-11

Guests praise the free shuttle, friendly staff, and spacious rooms. Common complaints involve aging facilities, poor soundproofing from events, limited breakfast options, confusing parking payment, and inconsistent loyalty benefits.

Dimension scores · cross-source

Facilities8.6
Surroundings8.6
Cleanliness8.2
Service8.0
Location7.8
Value7.2
PraisedConvenient free shuttle · Friendly and helpful staff · Professional conference organization · Practical room amenities
ComplaintsDated rooms/facilities · Poor soundproofing/AC noise · Inconsistent breakfast quality · Lounge service issues

KEYSuitable for shuttle users. Avoid peak conferences for noise; verify loyalty perks and parking details.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Located near I-40 with short drives to downtown and the airport. Guests praise the free shuttle, though some find parking payment complicated.
serviceWhat is the staff service like?
Service scores 8.0/10. Guests consistently highlight the friendly, professional, and helpful staff across all interactions.
roomAre the rooms spacious and comfortable?
Rooms are praised for being spacious with good bedding. However, some guests note aging facilities, dust, or musty carpet odors in certain rooms.
diningIs breakfast and dining varied?
Features Seasons restaurant, bar, and coffee shop. However, breakfast options are limited and quality varies; some business guests note missing lounge service.
businessIs it suitable for business trips?
Highly suitable with business centers and meeting rooms. Business travelers appreciate USB ports and bed comfort, but some report loud AC noise.
familyIs it convenient for families with children?
Children are welcome with kid meals. Rooms often have fridges and bathtops. However, families have complained about hygiene issues like dust and insufficient hot water.
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