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23 St Mary's

★★★★·9.1/ 10Excellent
·Bed and breakfasts
Family roomsLuggage storageExpress check-in/check-outParkingPrivate check-in/check-outShared lounge/TV areaAll 48 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime location, warm service, and breakfast. Complaints focus on small/hot rooms, aging fixtures, stairs, and tight parking.

Dimension scores · cross-source

Location10.0
Service9.9
Cleanliness9.2
Value9.0
Facilities9.0
Surroundings9.0
PraisedExcellent quiet location · Free parking · Friendly and attentive service · Delicious breakfast
ComplaintsSmall and hot rooms · Aging facilities · Difficult stairs · Noise issues

KEYGood for location seekers. Avoid upper floors if mobility is limited; check room size beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and surroundings?
Located in the heart of York with a prime, quiet setting (dimension score 10.0). Ideal for exploring nearby attractions.
diningIs breakfast included in the room rate?
Breakfast features delicious local ingredients. However, some families noted it may require extra payment and advance booking.
serviceHow is the quality of service?
Service scores 9.9/10 with friendly, attentive staff. Guests appreciate thoughtful touches like birthday surprises.
roomWhat are the room facilities and comfort level?
Rooms are clean and comfortable with modern amenities (cleanliness 9.2). However, some guests found them small, hot, or with aging fixtures.
facilityWhat parking facilities are available?
Free wired internet and parking options are available. While praised as convenient, space can be tight; confirm availability in advance.
familyIs this hotel suitable for families with children?
Children are allowed in a warm atmosphere. Note: Some rooms have pipe noise, stairs may be difficult, and breakfast might cost extra.
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