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美居酒店泗水

Mercure Surabaya Grand Mirama

★★★★·8.6/ 10推荐
·Hotels
2007 开业 · 2015 翻新· 257 间客房· 入住 2:00 PM / 退房 12:00 PM
提供折扣的场外停车费会所电动自行车充电站健身设施(需付费)附近的健康或美容水疗中心空调全部设施 · 128 +
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官方介绍

Mercure Surabaya Grand Mirama offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Surabaya. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Traveling with minimal baggage is achievable at Mercure Surabaya Grand Mirama, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Smoking is limited to specified smoking zones. Each accommodation at Mercure Surabaya Grand Mirama is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. At Mercure Surabaya Grand Mirama, the uniquely tailored rooms provide a configuration choice resembling a separate living room. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Mercure Surabaya Grand Mirama offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. No matter your specific dietary needs, rest assured that Mercure Surabaya Grand Mirama provides an array of halal choices to ensure your dining experience is nothing short of delightful. Experience an amazing evening effortlessly! Have an enjoyable night without venturing beyond the premises at karaoke rooms and bar. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please. Mercure Surabaya Grand Mirama provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by massage, salon, steam room, spa and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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住客评分与口碑

基于 332 条住客评论汇总 · 多源覆盖 · 更新于 2026-07-09

住客普遍赞赏员工热情、早餐丰富及房间宽敞整洁。主要槽点为设施老化(床硬、淋浴松动)、部分时段噪音干扰(婚礼/施工)及个别服务疏漏。整体体验良好,但硬件维护需加强。

维度评分 · 跨来源加权

位置8.9
环境8.8
性价比8.6
服务8.6
清洁8.6
设施8.3
房间7.9
住客称赞位置优越,交通便利 · 早餐种类丰富且美味 · 房间宽敞,设施齐全 · 前台服务高效友好
住客抱怨WiFi信号不稳定 · 部分客房设施老化或故障 · 隔音效果不佳 · 卫生细节有待加强

KEY适合追求高性价比、喜爱美食及便利交通的旅客。建议避开周末婚礼高峰,对睡眠环境敏感者慎选,入住前确认房间设施完好。

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