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马拉喀什 Hivernage 诺富特酒店

Novotel Marrakech Hivernage

★★★★·8.2/ 10推荐
·Hotels
入住 02:00 PM / 退房 —
年度碳抵消可持续性/社区再投资(10%收入或更多)游戏室综合回收政策不使用一次性塑料水瓶不使用一次性塑料吸管全部设施 · 57 +
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官方介绍

Novotel Marrakech Hivernage offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Experience the wonders of Marrakech with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Novotel Marrakech Hivernage, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Novotel Marrakech Hivernage is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction. At Novotel Marrakech Hivernage, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Novotel Marrakech Hivernage offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. No matter your specific dietary needs, rest assured that Novotel Marrakech Hivernage provides an array of halal choices to ensure your dining experience is nothing short of delightful. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please. Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site shared kitchen provided at this location. Novotel Marrakech Hivernage provides a superb assortment of leisure amenities for guests to enjoy. Unwind after your day by exploring the salon and find warmth and relaxation. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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住客评分与口碑

基于 270 条住客评论汇总 · 多源覆盖 · 更新于 2026-07-11

住客普遍赞赏其优越的地理位置及部分热情专业的员工,早餐体验佳。但差评集中反映服务混乱(入住慢、态度差)、设施老化(空调故障、床硬、卫生问题)及宣传不符,导致体验两极分化严重。

维度评分 · 跨来源加权

环境9.2
位置9.0
清洁8.3
性价比8.0
设施7.7
服务7.0
+ 住客称赞地理位置优越 · 房间宽敞舒适 · 泳池设施佳 · 部分员工服务热情
- 住客抱怨空调故障或无效 · 前台服务专业度不足 · 设施陈旧需翻新 · 早餐补货不及时

KEY适合看重地段者。建议提前确认预订,对设施老化有心理准备,并尽量指定特定友好员工服务。

常见问答 · 基于酒店资料与住客评论

location这家酒店的位置方便吗?周边安全吗?+
是的,维度评分高达9.0分。住客普遍赞赏其位于Hivernage区的安全地段,交通便利,是探索马拉喀什的理想基地。
dining早餐体验如何?有哪些选择?+
早餐体验良好,获住客好评。酒店提供自助餐,并特别提供素食早餐选项,满足多样化饮食需求。
family酒店适合带小孩的家庭入住吗?+
亲子客群对位置和宽敞客房认可度高。但需注意,设施较旧且空调故障频发,前台服务有时混乱,可能影响带娃体验。
business商务旅客住这里有什么优缺点?+
优点是花园环境好、员工热情、位置佳。缺点是部分房间有潮湿霉味或虫害,早餐供应可能混乱,需提前确认。
room房间设施状况如何?隔音好吗?+
房间宽敞干净,但设施老化明显。部分住客反映空调故障、床铺过硬,且街道噪音较大,隔音效果不佳。
service酒店的服务水平怎么样?+
服务两极分化。部分员工热情专业,但前台常被投诉办理入住缓慢、态度差且沟通混乱,整体服务评分为7.0。
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