Goma Serena Hotel

Guest-guided hotel insights

Goma Serena Hotel

Goma · CD

Coverage sparseLast verified Not verified yetIndependent · ranking not for saleData health: WeakExternal signal only
32/ 100

Fact health: thin

Built from coverage, source strength, freshness and conflict checks across the key questions. Pure fact quality — never price, never commission.

6/17 answered

Facility55
Dining46
Location31
Rooms0
Value-add0

This hotel has little guest-verified firsthand data yet. 0 reports; thin data, conclusions stay cautious. High-value questions (upgrades, lounge, breakfast) stay marked insufficient — we label thin data, we never fabricate.

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At a glance

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Credibility at a glance

Verified 0 Likely 0 Unknown 0

0 published records · 0 firsthand reports · no firsthand share yet

Hotel facts

Fact health 32/100 · 6/17 confirmed

📍 Location & Transport

Where is the hotel located?
likelyGoma, Nord Kivu, R.D, 109
Source: Hotelbeds · link

🛏️ Rooms

Is Wi-Fi available and is it free?
likelyWi-fi: available
Source: Hotelbeds · link

🍽️ Dining

Is breakfast included or how is it charged?
likelyBreakfast available (board: BED AND BREAKFAST)
Source: Hotelbeds · link

🏊 Facilities

Is there a swimming pool?
likelyPoolside snack bar: available
Source: Hotelbeds · link
What are the parking and EV-charging options?
likelyCar park: available
Source: Hotelbeds · link
What does the fitness center offer?
likelyGym: available
Source: Hotelbeds · link

11 more key facts wanted. Contribute

External info · reference

From third-party platforms, not first-hand verified · for reference
Show raw data from 2 source(s)
Source: Agoda · T2 · confidence 99%

5

Check-in/out 12:30 PM/11:00 AM
Source: Hotelbeds · T2 · as of 2026-04-25 · confidence 99%

Diverse and stunning landscapes, exhilarating natural beauty, tantalising local cuisine and rich history and culture set the Democratic Republic of Congo among Africa's must-visit countries. It is here that the massive and mysterious Congo River winds through a lush, steamy rainforest that is the second largest on earth after the Amazon and home to rare endemic species found nowhere else in the world like the bonobos, African forest elephants, mountain gorillas and the okapi. Perched on the northern shores of Africa's Great Lake Kivu is Goma, the capital of North Kivu. In the heart of this vibrant and unique city is Goma Serena Hotel. Offering an unmatched downtown location, the only 5-star hotel in Goma is ideal for business travellers, holiday guests and families seeking a lifetime of unforgettable experiences.

5 STARS · SERENA LODGES & HOTELS

Year of most recent renovationTotal number of roomsTwin roomsJunior suitesSuitesExecutive roomsSuperior roomsFamily roomshotelAmerican ExpressMasterCardVisaMaestroVisa ElectrónEuroCardAirportWheelchair-accessibleCar park
Nearby
Customized City Tours · 500Grand Barrier to Rwanda · 3000

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External signal · aggregated platform reviews

External, unverified · reference only; benefit conclusions defer to firsthand

8.31/10FlyerKey composite · 46 aggregated reviews · not treated as a verified score

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