The Westin Surabaya

Guest-guided hotel insights

The Westin Surabaya

Westin Hotels & Resorts · Marriott Bonvoy · Surabaya · ID

Coverage sparseLast verified Not verified yetIndependent · ranking not for saleData health: WeakExternal signal only
47/ 100

Fact health: fair

Built from coverage, source strength, freshness and conflict checks across the key questions. Pure fact quality — never price, never commission.

9/17 answered

Facility84
Location62
Dining46
Rooms0
Value-add0

This hotel has little guest-verified firsthand data yet. 0 reports; thin data, conclusions stay cautious. High-value questions (upgrades, lounge, breakfast) stay marked insufficient — we label thin data, we never fabricate.

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Hotel facts

Fact health 47/100 · 9/17 confirmed

📍 Location & Transport

Where is the hotel located?
likelyPakuwon Mall, Jl Puncak Indah L
Source: Hotelbeds · link
What transit or stations are nearby?
officialThe hotel is nestled conveniently near the Satellite Toll Road and Juanda Airport.
Official statement, not independently verified
Source: Marriott · link

🛏️ Rooms

Is Wi-Fi available and is it free?
likelyWi-fi: available
Source: Hotelbeds · link

🍽️ Dining

Is breakfast included or how is it charged?
likelyBreakfast available (board: Breakfast for two guests)
Source: Hotelbeds · link

🏊 Facilities

Is there a swimming pool?
likelyIndoor freshwater pool: available
Source: Hotelbeds · link
Are there kids or family facilities?
officialThere is a Westin Kids Club available for children.
Official statement, not independently verified
Source: Marriott · link
What are the parking and EV-charging options?
likelyCar park: available
Source: Hotelbeds · link
What meeting and event space is available?
officialThe hotel has The Westin Grand Ballroom & Conference Center, described as the biggest ballroom in East Java.
Official statement, not independently verified
Source: Marriott · link
What does the fitness center offer?
contradictedThe hotel offers convenient direct access to the WestinWORKOUT Fitness Studio.; Fitness: available
Sources disagree — shown side by side, under reconciliation
Source: Marriott — “convenient direct access to WestinWORKOUT® Fitness Studio” · link
Source: Hotelbeds — “Fitness” · link

8 more key facts wanted. Contribute

External info · reference

From third-party platforms, not first-hand verified · for reference
Source: Marriott · T2 · confidence 100%
Source: Agoda · T2 · confidence 99%

The Westin Surabaya offers top-notch services and amenities, ensuring guests experience utmost comfort.Visitors can take advantage of the accessible parking options directly at the hotel.Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements.Traveling with minimal luggage is achievable at The Westin Surabaya due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Each accommodation at The Westin Surabaya is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment.Rest assured, in a few chosen rooms, the presence of instant tea can be found.The Westin Surabaya offers a hair dryer and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.No matter your specific dietary needs, rest assured that The Westin Surabaya provides an array of halal choices to ensure your dining experience is nothing short of delightful.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.

5 · Marriott

Opened 2020Check-in/out 03:00 PM/12:00 PM
Source: Hotelbeds · T2 · as of 2026-04-30 · confidence 99%

Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 89082 square feet (8276 square meters) of space consisting of a conference center and 20 meeting rooms.

4 STARS AND A HALF · MARRIOTT HOTELS AND RESORTS

Total number of roomshotelWheelchair-accessibleCar park24-hour receptionCheck-in hourCheck-out hourWi-fiSecure parkingAirport ShuttleLaundry serviceBicycle hire serviceMultilingual staffLift accessShopGardenConciergeNewspapers

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Status match

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  • Emirates Skywards UnknownMarriott Bonvoy Ambassador Elite、Titanium Elite和Platinum Elite会员搭乘Emirates时可享优先机场值机和登机;Emirates Skywards Platinum和Gold会员入住参与Marriott Bonvoy的酒店时可享指定酒店权益。as of 2026-06-14
  • Miles & More UnknownEligible Miles & More members receive a Marriott Bonvoy status match; members may earn Miles & More Points toward frequent flyer status on stays.as of 2026-06-15
  • Emirates Skywards UnknownMarriott Bonvoy Ambassador Elite、Titanium Elite和Platinum Elite会员搭乘Emirates时可享优先机场值机和登机;Emirates Skywards Platinum和Gold会员入住参与Marriott Bonvoy的酒店时可享指定酒店权益。as of 2026-06-14
  • singapore-airlines-krisflyer UnknownMarriott Bonvoy and KrisFlyer offer elevated benefits including complimentary status match and a chance to accelerate status.as of 2026-06-15
  • air-canada-aeroplan UnknownMarriott Bonvoy and Aeroplan provide elevated status benefits and the ability to earn points on stays and flights.as of 2026-06-15

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External signal · aggregated platform reviews

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9.53/10FlyerKey composite · 847 aggregated reviews · not treated as a verified score · 2 sources

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