搜城市、酒店、品牌、计划……
1 / 24

塞拉诺酒店

Hotel Serrano

★★★★·9.1/ 10顶级
·Hotels
1969 开业 · 2010 翻新· 34 间客房· 入住 12:00 PM / 退房 12:00 PM
空调电梯行李寄存保险箱传真/复印熨烫服务全部设施 · 40 +
写点评
官方介绍

At Hotel Serrano, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at car hire offered by Hotel Serrano simplify the organization of your excursions, tourist activities, and other adventures in Madrid. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hotel Serrano. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A few accommodations at Hotel Serrano also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with daily newspaper and cable TV to ensure guest amusement. In certain chosen rooms, mini bar is conveniently available for your use. Hotel Serrano offers a hair dryer and toiletries in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Hotel Serrano, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

04

住客评分与口碑

基于 327 条住客评论汇总 · 多源覆盖 · 更新于 2026-07-09

住客普遍赞赏酒店优越的地理位置(近地铁/景点)及员工的专业友善态度。主要槽点集中在房间普遍狭小、隔音效果差导致噪音干扰,以及部分设施陈旧或配置不足(如无吹风机/保险箱收费)。早餐评价两极,有人称丰盛,有人嫌单调。

维度评分 · 跨来源加权

环境9.0
清洁8.9
服务8.4
位置8.4
房间8.3
设施8.2
性价比8.1
住客称赞位置优越 · 员工友好 · 清洁度高 · 环境安静
住客抱怨设施陈旧 · 噪音问题 · 房间狭小 · WiFi限制

KEY适合重视地段、预算有限的旅客。对睡眠敏感者慎选,建议提前确认房间朝向及隔音情况。

常见问答 · 基于酒店资料与住客评论

location酒店地理位置如何?交通是否便利?
位于萨拉曼卡区核心,距Rubén Darío地铁站仅400米,步行可达Cibeles广场和丽池公园。周边商店林立,公交连接市中心便捷,非常适合观光(位置评分8.4)。
service员工服务态度和专业度如何?
员工以专业友善著称,提供个性化服务,乐于推荐餐厅并协助特殊需求。服务评分高达8.4,住客普遍赞赏其热情与效率(服务评分8.4)。
room房间大小和隔音效果怎么样?
房间普遍反映较为狭小,且隔音效果较差,可能受到噪音干扰。尽管清洁度高(8.9),但空间紧凑是主要槽点,建议对安静要求高的客人慎重考虑。
dining早餐供应情况如何?
提供自助早餐,评价两极分化。部分住客认为丰盛,但也有反馈指出选择有限或单调。酒店设有咖啡屋,也可享受客房送餐服务。
facility酒店有哪些主要设施和卫生措施?
提供空调、电梯、行李寄存、保险箱(可能收费)、免费有线网络及24小时前台。严格执行卫生标准,包括房间消毒、洗手液配备及物理隔离措施,确保住客安全。
policy入住和退房时间是什么时候?允许带宠物吗?
入住时间为15:00后,退房时间为12:00前。酒店允许儿童入住,但不接受宠物。前台有限时服务,建议提前规划到达时间。
本页不含价格与预订排序,佣金与广告不影响内容。
去 FlyerTrip 预订 →