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西门大烟山水疗度假村

Westgate Smoky Mountain Resort & Water Park

★★★★·8.8/ 10推荐
·Hotels
765 间客房· 入住 04:00 PM / 退房 10:00 AM
快速退房健身俱乐部全方位服务水疗中心24小时前台行李寄存快速入住/退房全部设施 · 34 +
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资料介绍 · Agoda

Experience an abundance of unparalleled facilities and features at Westgate Smoky Mountain Resort & Waterpark. Maintain seamless communication using the complimentary Wi-Fi at resort. Discovering Gatlinburg (TN) becomes even more accessible, thanks to the shuttle amenities provided at the resort. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic resort, the attentive front desk personnel can provide you with a range of amenities such as concierge service and luggage storage. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the resort to ensure fresher air for all visitors. At Westgate Smoky Mountain Resort & Waterpark, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at resort with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. At Westgate Smoky Mountain Resort & Waterpark, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the resort, a refrigerator and a coffee or tea maker is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. At the resort, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the resort's bar. At the resort, discerning guests can also enjoy on-site culinary facilities like BBQ facilities tailored to their preferences. During your stay at resort, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting spa before you depart. Be sure to drop by the pool at resort at least once during your stay. Discover the fitness amenities at resort to maintain your health and strength during your getaway.

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住客评分与口碑

基于 205 条住客评论汇总 · 多源覆盖 · 更新于 2026-07-12

住客普遍赞赏酒店依山而建的壮丽山景、宽敞的别墅式住宿及丰富的设施(水公园、NASCAR体验)。主要抱怨集中在强制或高压的时租销售推销、预订与实际房型不符、部分房间陈旧脏乱以及入住流程混乱。

维度评分 · 跨来源加权

位置8.8
设施8.6
清洁8.4
环境8.2
服务7.6
性价比7.2
+ 住客称赞山景壮丽 · 房间宽敞舒适 · 员工服务热情 · 景观壮丽
- 住客抱怨分时度假推销压力大 · 停车困难 · 入住流程混乱 · 水公园收费且拥挤

KEY适合重视景观和空间的家庭。务必提前明确拒绝时租推销,仔细核对房型描述,避免被误导。

常见问答 · 基于酒店资料与住客评论

location酒店的位置和环境如何?+
酒店依山而建,拥有壮丽的山景,地理位置评分高达8.8分。周边有徒步和骑行小径,环境评分8.2分,非常适合喜欢自然风光的住客。
family这家酒店适合亲子游吗?有哪些儿童设施?+
非常适合。124位家庭住客中,大家赞赏其宽敞的别墅式住宿和丰富的娱乐设施。现场设有游乐场、迷你高尔夫和水公园(需额外付费),是家庭度假的理想选择。
dining酒店的餐饮选择有哪些?早餐包含在内吗?+
酒店有三家内部餐厅和酒吧/酒廊。提供现点现做的早餐,但需额外收费。还有小吃吧/熟食店供日常用餐,满足多样化的饮食需求。
room房间设施怎么样?Wi-Fi免费吗?+
客房配备平板电视、办公桌和免费洗漱用品,并提供免费Wi-Fi以保持连接。不过,部分住客反映房间可能陈旧或存在卫生问题,建议入住时仔细检查。
service前台服务和入住流程顺畅吗?+
员工服务普遍友好,但入住流程被部分住客描述为混乱。酒店提供快速退房和礼宾服务,但建议提前确认预订细节以避免现场纠纷。
pros_cons住客的总体评价如何?主要优缺点是什么?+
推荐率达99%,平均分5.3。优点是山景壮丽、住宿宽敞、设施丰富。主要缺点是存在高压的时租销售推销、部分房型与预订不符以及个别房间卫生状况不佳。
住客记录反映当次入住经历;重要设施、权益和入住安排请向酒店确认。
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