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圣海伦美居酒店

Mercure St Helens

★★★★·8.6/ 10推荐
·Hotels
入住 03:00 PM / 退房 12:00 PM
不使用一次性塑料水瓶不使用一次性塑料吸管不使用一次性塑料搅拌棒不提供一次性塑料汽水瓶会议室健身设施全部设施 · 38 +
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官方介绍

At Mercure St Helens, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out and luggage storage. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Mercure St Helens. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. In certain chosen rooms, a refrigerator is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Mercure St Helens, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Mercure St Helens, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to hot tub, solarium, steam room, spa and sauna for ultimate relaxation. At Mercure St Helens, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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住客评分与口碑

基于 489 条住客评论汇总 · 多源覆盖 · 更新于 2026-07-05

住客普遍赞赏优越的地理位置、热情专业的员工及舒适的床铺,早餐选择丰富且质量高。主要不满集中在部分设施老化(如地毯磨损)、房间细节缺失(无衣柜/吹风机镜)、噪音干扰(走廊/锅炉)及服务流程混乱(停车登记、押金政策)。

维度评分 · 跨来源加权

清洁8.3
位置8.2
设施8.2
环境7.8
服务7.4
性价比6.4
住客称赞位置优越且性价比高 · 房间干净舒适设施好 · 员工服务热情专业 · 休闲设施良好
住客抱怨押金退款慢 · 空调噪音大 · 隔音差影响睡眠 · 个别员工态度恶劣

KEY适合看重位置、早餐及睡眠质量的旅客。建议提前确认停车规则,对设施新旧有要求者需谨慎,敏感者避开靠近公共区域或锅炉的房间。

常见问答 · 基于酒店资料与住客评论

location酒店地理位置如何?周边交通方便吗?
酒店位于市中心,地理位置优越,评分高达8.2分。住客普遍赞赏其便捷的交通和核心地段,非常适合探索当地及周边区域。
dining早餐怎么样?有哪些餐饮选择?
早餐丰盛美味且选择丰富,是住客好评的重点。酒店内设有92餐厅、咖啡吧和酒吧,但早餐需额外付费。部分住客反映早餐温度或供应有时不稳定。
facility酒店有哪些休闲和健身设施?
酒店设施评分达8.2分,拥有全服务水疗中心、室内游泳池、健身俱乐部和蒸汽室。此外还提供24小时前台、行李寄存和无障碍设施,满足各类休闲需求。
room房间舒适度如何?有什么需要注意的细节?
床铺舒适干净,清洁度评分8.3分。但部分住客指出设施存在老化磨损,个别房间缺少衣柜或吹风机,且存在走廊或锅炉噪音干扰,隔音效果有待提升。
service员工服务态度和专业性如何?
员工热情专业且乐于助人,服务评分7.4分。大多数住客对员工的服务态度给予高度评价,认为这是酒店的主要优点之一,尽管个别情况下存在服务流程混乱的情况。
policy入住和退房时间是什么时候?允许带宠物或儿童吗?
入住时间为15:00,退房时间为12:00。根据政策,该酒店不允许携带儿童和宠物入住。停车方面提供免费自助停车,但指引有时不够清晰。
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