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英娜新邦泗水酒店

Grand Inna Tunjungan Hotel Surabaya

★★★★·9.2/ 10顶级
·Hotels
1980 开业 · 2023 翻新· 120 间客房· 入住 02:00 PM / 退房 12:00 PM
附近的健康或美容水疗中心空调烧烤设施电梯行李寄存传真/复印全部设施 · 38 +
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官方介绍

At Grand Inna Tunjungan Hotel Surabaya, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Discover the wonders of Surabaya with ease by utilizing the services provided by taxi and car hire. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar. Grand Inna Tunjungan Hotel Surabaya offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Grand Inna Tunjungan Hotel Surabaya, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Grand Inna Tunjungan Hotel Surabaya, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the spa situated precisely at the hotel. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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住客评分与口碑

基于 325 条住客评论汇总 · 多源覆盖 · 更新于 2026-07-09

住客高度认可其市中心优越位置及员工热情服务,房间宽敞且早餐评价良好。主要不满集中在建筑老旧导致的噪音问题、部分设施维护不佳(如空调、电视)及卫生细节缺失。

维度评分 · 跨来源加权

位置9.4
环境9.4
服务9.1
性价比8.8
清洁8.8
设施8.7
房间7.5
住客称赞位置优越 · 员工友好 · 房间宽敞洁净 · 早餐美味丰富
住客抱怨设施老化/电视差 · 噪音与蚊虫 · 空调制冷不足 · 淋浴水压小

KEY适合看重地段与服务的旅客。建议对噪音敏感者慎选临街房,并对设施老化有心理准备。

常见问答 · 基于酒店资料与住客评论

location酒店地理位置如何?周边有什么便利设施?
酒店位于泗水市中心,地理位置极佳(维度评分9.4)。步行即可到达Tunjungan Plaza购物中心,周边交通便利,非常适合购物和观光。
dining早餐怎么样?有哪些选择?
早餐评价良好,提供当地及西式自助餐。住客反馈菜品丰富美味,部分房间还可享受落地窗城市景观,或选择客房送餐服务。
room房间宽敞吗?卫生状况如何?
房间普遍宽敞(维度评分7.5),清洁度评分8.8。虽然整体干净,但部分住客反映存在卫生细节不足的情况,建议入住时检查。
service员工服务态度好吗?
非常好,服务维度评分高达9.1。住客一致称赞员工热情、专业且高效,这是酒店的主要优点之一。
pros_cons住这家酒店最大的优缺点是什么?
最大优点是位置优越、房间宽敞、服务热情且早餐不错。主要缺点是临街噪音大、隔音差,且部分设施因建筑老旧而维护不佳。
facility酒店有游泳池和健身设施吗?
是的,酒店设有室外游泳池和SPA中心,提供按摩服务。此外还有卡拉OK、餐厅和免费Wi-Fi等设施供客人放松和娱乐。
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