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泗水香格里拉酒店

Shangri-la Surabaya

★★★★★·9.1/ 10顶级
香格里拉·Shangri-La Circle·Hotels
1995 开业 · 2018 翻新· 380 间客房· 入住 02:00 PM / 退房 12:00 PM
提供折扣的场外停车费会所夜总会健身设施(需付费)免费海滩班车附近的健康或美容水疗中心全部设施 · 93 +
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官方介绍

Experience an abundance of unparalleled facilities and features at Shangri-La Surabaya. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Surabaya becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Shangri-La Surabaya with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For visitors wishing to smoke, designated smoking zones can be found. At Shangri-La Surabaya, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and blackout curtains for your convenience. A few accommodations within Shangri-La Surabaya offer unique design elements such as a separate living room. Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms within the hotel, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Shangri-La Surabaya. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Shangri-La Surabaya, guests with diverse dietary needs are accommodated by offering an array of cuisine options, including kosher and halal. Create unforgettable moments with your fellow voyagers just steps away, at hotel's bar and nightclub, for a delightful evening together. At the hotel, discerning guests can also enjoy on-site culinary facilities like BBQ facilities tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to massage, hot tub, salon, steam room, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay. At Shangri-La Surabaya, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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住客评分与口碑

基于 205 条住客评论汇总 · 多源覆盖 · 更新于 2026-07-12

住客高度赞扬员工服务热情周到,尤其Horizon Club团队及个性化关怀备受推崇;设施方面房间宽敞清洁,泳池及儿童活动丰富。主要不足为部分设施略显陈旧,健身房空调效果不佳,个别案例反映隔音差、异味及卫生疏漏。

维度评分 · 跨来源加权

环境9.4
设施9.2
清洁9.2
服务9.1
位置8.9
房间8.5
性价比8.4
住客称赞员工服务热情周到 · 餐饮选择丰富且美味 · Horizon Club体验出色 · 客房宽敞舒适干净
住客抱怨健身房设施陈旧闷热 · 部分餐厅菜品质量待提升 · 前台区域存在噪音问题 · 客房隔音效果一般

KEY适合家庭度假及重视服务的商务客。建议预订时确认房型细节,对噪音敏感者慎选低楼层或临街房,并关注健身房等硬件设施的维护状况。

常见问答 · 基于酒店资料与住客评论

location酒店地理位置如何?周边交通方便吗?
酒店位于泗水市中心,靠近热门景点和购物中心,位置便利。住客评分中“位置”维度高达9.0分。酒店还提供前往附近商场的免费穿梭巴士服务,购物出行十分便捷。
dining早餐和餐饮选择丰富吗?
是的,餐饮备受好评。205条评论中,住客高度赞扬早餐及餐饮选择丰富。酒店内设有餐厅和客房送餐服务,Horizon Club也提供出色的餐饮体验,满足多样化需求。
family这家酒店适合带小孩的家庭入住吗?
非常适合。酒店允许携带儿童,并拥有完善的亲子设施,包括儿童户外游乐设备和浅水区泳池。62位亲子旅客评论显示,丰富的儿童活动和安全的泳池环境是主要亮点。
business商务旅客在这里能获得哪些便利?
商务旅客对服务评分达9.1分,赞赏客房舒适及餐饮品质。酒店提供快速入住/退房、传真复印及旅游柜台等服务,79位商务客对此评价极高。
couple情侣入住有什么特别体验或注意事项?
情侣高度赞赏热情细致的服务,如生日或纪念日布置。31位情侣旅客反馈客房宽敞洁净,Horizon酒廊体验佳。但需注意部分区域安检距离较远,且个别时段退房效率偶有不足。
room房间设施和清洁度怎么样?
房间宽敞、清洁且舒适,清洁度评分高达9.4分。每间空调客房均配备现代化设施和优雅装饰。酒店严格执行客房消毒标准,确保住客健康与安全。
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