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希尔顿凯普酒店 杭州西湖

Canopy by Hilton Hangzhou West Lake

★★★★·9.2/ 10顶级
希希尔顿嘉悦里·Hilton Honors·Hotels
2020 翻新· 入住 03:00 PM / 退房 12:00 PM
提供折扣的场外停车费健身设施(需付费)空调家庭房电梯行李寄存全部设施 · 53 +
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官方介绍

Experience an abundance of unparalleled facilities and features at Canopy by Hilton Hangzhou West Lake. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Canopy by Hilton Hangzhou West Lake is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. At Canopy by Hilton Hangzhou West Lake, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. Rest assured, in a few chosen rooms, the presence of instant tea can be found. Maintain your cleanliness and comfort using toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Indulge in the numerous pursuits available at Canopy by Hilton Hangzhou West Lake. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

会员等级 × 权益实测

住客实测各会籍等级实际拿到的升房 / 早餐 / 延退,点等级切换。

银会籍金会籍钻石会籍
Hilton Honors · 基于住客实测 · 权益以实际为准
房型升级视房态

视空房情况升级

免费早餐视房态

含早餐或积分二选一

行政酒廊通常没有
延迟退房通常没有
欢迎礼通常没有
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
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住客报告

一手入住报告 · 记录升房、早餐、延退等权益兑现情况。更多见「住客社区」。

Canopy by Hilton Hangzhou West Lake · 希尔顿钻石入住报告(2023年6月)

  • 升级到湖景,聊胜于无吧……
  • 距离银泰和西湖边上还是有点距离的,景观被前面的楼挡去了大半
  • 一个字:橙
2023-06-20

Zach · 2023-06-20 · 原文 ↗

查看全部 1 篇住客报告 →
04

住客评分与口碑

基于 186 条住客评论汇总 · 多源覆盖 · 更新于 2026-07-17

住客普遍赞赏酒店现代设计、宽敞客房及戴森吹风机等高端设施;员工服务热情周到,位置便利且步行可达西湖。主要槽点为地图定位不准导致寻路困难,部分住客反映床垫过硬或过软,以及晚餐性价比低。

维度评分 · 跨来源加权

服务9.4
清洁9.4
环境9.4
位置9.2
设施9.2
性价比8.7
+ 住客称赞位置优越,近西湖和商圈 · 设计时尚,设施高端(戴森等) · 员工服务热情专业 · 房间宽敞干净舒适
- 住客抱怨早餐品质一般,选择有限 · 酒店入口隐蔽,难以寻找 · 部分房间设施故障(排水/水质) · 个别员工服务态度冷淡

KEY适合追求设计感与便利位置的旅客。建议提前确认地图导航,对睡眠硬度敏感者需慎重选房,并考虑周边用餐以节省开支。

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