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York Hotel

★★★★·8.6/ 10Recommended
·Hotels
1978 opened · 2018 renovated· 407 rooms· Check-in 03:00 PM / out 11:00 AM
Meeting rooms24-hour front deskLuggage storageFree WiFiConcierge serviceOutdoor furnitureAll 27 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of Singapore with ease by utilizing the services provided at taxi. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service and room service enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, instant coffee and instant tea. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at York Hotel, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Indulge in the numerous pursuits available at York Hotel. Treat and spoil yourself by taking a trip to salon. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-03

Guests praise spacious rooms, cleanliness, and friendly staff, especially breakfast and pool. Complaints focus on hilly location, poor soundproofing, aging bathrooms, and occasional hygiene or safety issues.

Dimension scores · cross-source

Surroundings9.0
Location8.5
Service8.3
Cleanliness8.3
Value8.1
Facilities7.9
Rooms7.6
PraisedSpacious and comfortable rooms · Strategic location near Orchard Road · Excellent and varied breakfast buffet · Highly rated special dining events
ComplaintsDated facilities requiring renovation · Chaotic service or unfriendly staff at times · Average quality toiletries · Reports of pests in rooms

KEYSuitable for families valuing space/service; avoid if mobility-limited or noise-sensitive.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located near Orchard Road with an environment score of 9.0, but some guests note it requires climbing hills or walking far to the subway.
diningWhat are the dining and breakfast options?
Paid buffet breakfast is praised for being rich and delicious. White Rose Cafe, a coffee shop, and 24-hour room service are also available.
roomWhat are the room facilities and comfort like?
Features spacious, clean rooms (9.0 cleanliness) with LCD TVs and free WiFi. However, some bathrooms are aging and soundproofing can be poor.
serviceHow is the hotel's service level?
Service score is 8.1 with friendly staff offering concierge and multilingual support. Business guests appreciate personalized dining help, though check-in can sometimes be slow.
facilityWhat are the main facilities available?
Includes a pool (facilities score 8.6), meeting rooms, banquet halls, and wedding services. Free WiFi, computer stations, and elevators are provided.
policyWhat are the check-in and check-out times?
Check-in is after 15:00 and check-out is before 11:00. The 24-hour front desk assists with procedures at any time.
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