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Tourists

8.7/ 10Recommended
·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationAir conditioningSwimming poolFamily roomsLuggage storageAll 69 facilities +
Review
04

Guest scores & sentiment

From 112 guest reviews · multi-source · as of 2026-07-19

Guests praise the unique design, comfortable beds, friendly staff, and outdoor amenities. Common complaints include poor soundproofing, lack of standard in-room amenities like coffee makers, infrequent housekeeping, limited or pricey dining, and occasional rude service.

Dimension scores · cross-source

Facilities9.2
Cleanliness9.2
Surroundings9.2
Service9.0
Location9.0
Value8.0
+ PraisedThoughtful design & comfortable rooms · Scenic grounds, trails & pool · Friendly staff & relaxed atmosphere · Quality dining & common areas
- ComplaintsMissing bathroom & room essentials · Every-other-day housekeeping & occasional service gaps · High dining prices & limited menu · Limited privacy in some rooms & rain noise on roof

KEYIdeal for design-focused travelers seeking nature. Those sensitive to noise should avoid rear rooms, and guests accustomed to standard amenities should verify room features and dining options.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?+
Located in North Adams near hiking trails, it offers a tranquil garden and seasonal outdoor pool for relaxation.
coupleIs this hotel good for couples? What are the pros and cons?+
Couples praise the unique design, comfortable beds, and forest views. However, note that soundproofing can be poor and bathroom amenities may be lacking.
familyIs it convenient for families with children? What kid facilities are available?+
It allows pets, offers family rooms, kids' meals, and a fenced shallow pool. However, dining options are limited, and there were reports of allergy management issues.
roomAre room amenities complete? Is there a coffee maker or fridge?+
Rooms have AC, spacious desks, and free WiFi. However, many guests reported missing standard amenities like coffee makers and fridges, along with infrequent housekeeping.
diningAre there many dining options? How is the price?+
There is an on-site restaurant, coffee shop, and room service. Guests often note limited menu choices and high prices.
serviceWhat is the service attitude like? Is the rating high?+
Service scores 9.0/10 with a 99% recommendation rate. Staff are generally friendly and helpful, though occasional rude service was noted.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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