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Stone Villa

★★★★★·8.6/ 10Recommended
·Hotels
Check-in 03:00 PM / out 10:30 AM
Offsite parking discounted rates availableLuggage storageExpress check-in/check-outSafety deposit boxFacilities for disabled guestsParkingAll 30 facilities +
Review
Official

With a stay at Stone Villa in Chester, you'll be within a 10-minute drive of Chester City Walls and University of Chester. This property is 1. 9 mi (3 km) from Chester Racecourse and 2. 8 mi (4. 5 km) from Chester Zoo. Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access. Featured amenities include wired Internet access (surcharge), a computer station, and a 24-hour front desk. Free self parking is available onsite. A complimentary breakfast is included. Make yourself at home in one of the 10 guestrooms.

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Guest scores & sentiment

From 281 guest reviews · multi-source · as of 2026-07-10

Guests praised the quiet location, cleanliness, friendly staff, and high-quality breakfast. Main complaints involved small/dark rooms, heating control issues, and confusion over breakfast supplements.

Dimension scores · cross-source

Service9.3
Facilities9.3
Cleanliness9.3
Value8.0
Location8.0
PraisedDelicious and varied breakfast · Friendly and helpful staff · Quiet location with good amenities · Clean and comfortable rooms
ComplaintsSmall rooms or beds smaller than advertised · Confusion over paid cooked breakfast supplements · Poor soundproofing · Occasional cleaning lapses or worn fixtures

KEYSuitable for quiet travelers exploring Chester. Confirm breakfast costs beforehand; consider room size and heating if sensitive.

FAQ · grounded in hotel data & reviews

locationHow is the location of Stone Villa? Is it convenient?
Located on a quiet street, it is a short walk from Chester Station and within a mile of major attractions like the Cathedral. Guests praise its quiet yet central location.
diningWhat are the breakfast options? Are all meals included?
Offers traditional English, vegetarian, and continental options made from fresh produce. However, some guests noted confusion regarding hot food supplements, so please clarify upon arrival.
serviceHow is the service quality? Any recommended staff?
Service scores an impressive 9.3. Guests highly praise the friendly and professional staff, especially Amy, who was mentioned frequently. Concierge and express services are also available.
cleanlinessWhat are the room cleaning standards?
Cleanliness scores 9.3. Rooms are professionally cleaned, disinfected, and sealed between stays. While generally excellent, a few guests reported minor issues like mold or aging fixtures.
roomAre the rooms well-equipped? Anything to note?
Rooms feature flat-screen TVs and spacious bathrooms. However, some guests noted that certain rooms are small or dark, heating controls are difficult, and soundproofing is average.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 13:00 and check-out at 10:30. Children are welcome, but pets are not allowed. Luggage storage and safety deposit boxes are available.
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