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Quest Goulburn

★★★★·9.4/ 10Excellent
QQuest Apartment Hotels·Ascott Star Rewards·Hotels
Fitness facilities (surcharge)Air conditioningBBQ facilitiesLift / ElevatorLuggage storageExpress check-in/check-outAll 56 facilities +
Review
Official

Moreover, there is a wireless Internet connection at hand in communal areas. Quest Goulburn does not offer 24-hour reception. Common areas are suitable for wheelchair-disabled people. Guests may take advantage of the car park. Some services may be payable.

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Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the modern, clean facilities, well-equipped kitchens, comfortable beds, and friendly staff. Main complaints involve paid underground parking, drainage odors, AC failures, poor soundproofing from nearby pubs, and uncomfortable chairs.

Dimension scores · cross-source

Service9.6
Location9.5
Rooms9.2
Facilities9.1
Cleanliness9.1
Surroundings9.0
Value8.9
Wi-Fi8.5
+ PraisedExcellent location near shopping · Friendly and professional staff · Modern, clean, and comfortable rooms · Excellent central location near amenities
- ComplaintsPoor soundproofing and noise · Shower leaks or low pressure · AC issues or uncomfortable bedding · Confusing parking access

KEYSuitable for drivers and families; expect parking fees and noise. Verify room condition to avoid odors or faults.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What convenient facilities are nearby?+
The hotel boasts an excellent location with a 9.5 score, situated in the center of Goulburn near attractions like The Big Merino, offering easy access to shopping and dining.
roomAre the rooms well-equipped? Is it suitable for long stays?+
It is very suitable. Apartments feature modern amenities including fully-fitted kitchens, flat-screen TVs, and private bathrooms. With a room score of 9.2 and comfortable beds, it feels like home.
serviceHow is the attitude and professionalism of the staff?+
Service scores an impressive 9.6, with guests praising the staff for being warm, professional, and efficient, providing home-like care and convenience throughout the stay.
facilityDoes the hotel have fitness or leisure facilities?+
Yes. The hotel features a fitness centre (with a surcharge) and a serene garden area for relaxation. BBQ facilities are also available for guests to enjoy.
pros_consWhat pros and cons should I know before checking in?+
Pros: Modern clean facilities, well-equipped kitchens, comfortable beds, and friendly staff. Cons: Paid underground parking, poor soundproofing from nearby pubs, and occasional drainage odors or AC issues.
policyWhat are the check-in and check-out times?+
Check-in is at 14:00 and check-out is at 10:00. The hotel offers express check-in/out services and cashless payment options for a convenient experience.
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