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Pullman Jakarta Central Park

★★★★★·9.1/ 10Excellent
·Hotels
2011 opened· 317 rooms· Check-in 03:00 PM / out 12:00 PM
Sustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesElectric car charging stationNo single-use plastic strawsNo single-use plastic stirrersAll 88 facilities +
Review
Official

A 5-star Hotel in Podomoro City, West Jakarta & adjacent to Central Park Mall. 317 beautiful guestrooms & Suites, featuring Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9 meeting & conference venues hosting up to 5, 000 delegates, and the relaxing Fit & Spa. Ideal for business & leisure travelers with its pop-art interior design. 25 mins from & to Soekarno-Hatta International Airport & 15-min convenient access to Sudirman Central Business District

04

Guest scores & sentiment

From 485 guest reviews · multi-source · as of 2026-07-05

Guests praise the strategic mall-connected location, warm staff service, and comfortable beds/breakfast. Complaints focus on outdated room facilities, poor soundproofing, AC issues, and occasional billing errors.

Dimension scores · cross-source

Surroundings9.2
Location9.1
Service8.9
Cleanliness8.9
Facilities8.7
Rooms8.3
Value8.1
+ PraisedPrime location, convenient shopping and dining · Enthusiastic and professional service · Convenient transport, close to airport · Artistic design aesthetic
- ComplaintsSmall room size · Expensive breakfast or not included · Average soundproofing · Some facilities outdated or cold style

KEYIdeal for shoppers and business travelers. Verify room details regarding soundproofing and facility condition beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?+
Excellent location (9.1/10), directly connected to Central Park Mall. Airport shuttle available with 24-hour multilingual front desk support.
diningWhat is the breakfast like? What dining options are there?+
Highly rated, varied, and delicious breakfast starting at 6 AM. Collage All Day Dining offers international cuisine, plus a bar and 24-hour room service.
businessIs it suitable for business trips? How are the meeting facilities?+
Ideal for business travelers with 5,167 sq ft of adaptable meeting space. Business guests highly appreciate the executive lounge and attentive staff service (8.9/10).
familyAre children allowed? Are there family-friendly facilities?+
According to policy, children are not allowed. Please verify specific regulations before booking to avoid inconvenience.
roomHow comfortable are the rooms? What are the pros and cons?+
Beds are comfortable and rooms spacious with a 99% recommendation rate. However, some guests report poor soundproofing, AC issues, or outdated facilities.
serviceHow is the quality of service at the hotel?+
Service scores 8.9/10. Guests consistently praise the warm, professional staff and high level of hospitality across all interactions.
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