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Pledge Scape

★★★★★·8.7/ 10Recommended
·Hotels
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorSafety deposit boxAll 66 facilities +
Review
04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the modern industrial design, sea views, and attentive staff, with generally good food. Common complaints include inconsistent hot water, frequent elevator breakdowns, and occasional cleanliness or maintenance issues.

Dimension scores · cross-source

Location8.6
Service8.5
Rooms8.3
Cleanliness8.3
Value8.2
Facilities7.9
Surroundings7.8
Wi-Fi7.6
PraisedBeautiful sea views · Friendly and attentive staff · Spacious and clean rooms · Excellent food variety
ComplaintsMalfunctioning amenities · Delayed hot water · Slow service response · Inconsistent hot water supply

KEYIdeal for design lovers seeking sea views and good service. Check hot water and elevator status beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are the nearby conveniences?
Located in Negombo with a high location score of 8.6, it offers beach views and easy access to Negombo Beach Park.
diningHow is the dining experience?
Dining is highly rated, with guests praising the delicious local cuisine and variety. Options include an on-site restaurant, coffee shop, and room service.
familyIs this hotel suitable for families with children?
Yes, it allows children and offers kid meals. Families appreciate the spacious rooms, but note the small pool and lighting issues in some areas.
coupleAny recommendations for couples?
Highly recommended for couples. Guests love the modern industrial design, spacious rooms, and stunning Indian Ocean views.
roomWhat are the pros and cons of the rooms?
Pros: Spacious, great sea views. Cons: Some rooms have unreliable hot water and insect issues. Check specific room conditions upon arrival.
serviceHow is the level of service?
Service score is 8.5. Staff are praised for being attentive and professional, though front desk efficiency can vary during peak times.
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