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Phoenix Island

★★★★·9.0/ 10Excellent
·Resorts
2008 opened · 2012 renovated· 300 rooms· Check-in 03:00 PM / out 11:00 AM
Arcade/game roomFull-service spaSwimming pool24-hour front deskGardenLuggage storageAll 42 facilities +
Review
Official

At Phoenix Island, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the resort to ensure you stay connected during your visit. Arrange your trips to and from the airport using the resort's convenient transportation services booking. Discover the wonders of Jeju with ease by utilizing the services provided by taxi and shuttle. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out, luggage storage and safety deposit boxes. At the resort, their ticket service can even assist you in booking tickets and securing reservations for leisure activities and adventures. At the resort, utilize the convenient laundromat to maintain your preferred travel attire fresh, allowing you to pack lighter. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Phoenix Island. Due to health concerns, smoking is strictly prohibited within the entire premises of resort. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations in Phoenix Island incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the resort offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. In the resort, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Phoenix Island, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at resort's bar can offer as much enjoyment as venturing out with your fellow travelers. At Phoenix Island, affordable refreshments are available 24/7 through the convenient vending machines on-site. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At Phoenix Island, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the resort, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. Conclude your days in complete tranquility by paying a visit to massage, hot tub, steam room, spa and sauna for ultimate relaxation. At Phoenix Island, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Phoenix Island, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.

04

Guest scores & sentiment

From 431 guest reviews · multi-source · as of 2026-07-06

Guests praise the stunning Seopjikoji views, spacious rooms, and family-friendly pools. Common complaints include aging facilities, inconsistent cleanliness, poor WiFi, lack of toiletries, and parking difficulties.

Dimension scores · cross-source

Service8.8
Location8.8
Surroundings8.8
Facilities8.6
Value8.5
Cleanliness8.4
Rooms7.5
PraisedExcellent Seopjikoji location · Popular heated pools · Friendly staff attitude · Spacious rooms
ComplaintsAging facilities · Cleanliness issues (mold/bugs) · Paid/limited pool/kids access · Low breakfast value

KEYIdeal for families seeking views and space. Bring toiletries, inspect rooms, and plan for parking.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located near Seopjikoji with stunning sea views (score 8.8). Guests praise the proximity to walking trails and hot springs.
familyIs this hotel suitable for families? What kid-friendly facilities are there?
Highly recommended for families with pools, lazy rivers, and playgrounds. 231 family guests praised these, though some facilities may show age.
diningHow is the breakfast? Is it extra charge?
Breakfast is diverse and tasty but incurs an extra charge. Some guests have raised concerns about this fee policy.
roomAre the rooms spacious? Any special features?
Rooms are spacious with heated floors and kitchens. However, some guests report aging facilities, odors, or cleaning issues.
serviceWhat is the service quality like?
Service scores 8.8 with 24-hour front desk. However, experiences vary; some report poor communication or slow response times.
facilityIs the WiFi good? Is parking convenient?
WiFi is often poor or unavailable. Free self-parking is available, but spots are tight and hard to find at night.
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