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Otter Hotel

★★★★·9.1/ 10Excellent
·Hotels
Check-in 04:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationAir conditioningLift / ElevatorLuggage storageParkingAll 19 facilities +
Review
04

Guest scores & sentiment

From 340 guest reviews · multi-source · as of 2026-07-10

Guests praise the modern design, cleanliness, friendly staff, and scenic hot pools. Free transit and parking are highlights. Common complaints include noisy AC units, poor door sealing causing light/sound leakage, mixed room views, and firm mattresses.

Dimension scores · cross-source

Cleanliness9.3
Facilities9.2
Surroundings9.2
Service9.1
Location9.0
Value8.9
PraisedScenic outdoor hot pools · Friendly and helpful staff · Modern and clean facilities · Convenient free shuttle service
ComplaintsLoud air conditioning units · Poor door sealing and noise insulation · Mattress firmness or pillow issues · Obstructed views in some rooms

KEYIdeal for those valuing new facilities and hot pools. Noise-sensitive guests should request mountain-view rooms and bring earplugs.

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