Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the host's hospitality, spacious home-like rooms, and great value. Main complaints include noise from nearby train tracks, minor mold/cleanliness issues, and difficulty carrying luggage up stairs.

Dimension scores · cross-source

Service9.7

Value9.5

Rooms9.2

Cleanliness9.1

Wi-Fi9.0

Facilities9.0

Location8.3

＋ PraisedHome-like comfort · Spacious & equipped · Friendly host service · Convenient & good value

－ ComplaintsTrain noise · Missing kitchen appliances · Bathroom cleanliness details · Noise from train tracks or upstairs neighbors

KEYIdeal for budget travelers seeking a homey vibe or pet owners. Light sleepers should avoid; bring detergent and check elevator access.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What transport or attractions are nearby?＋

Located in central Kumagaya near major arenas. Walking distance to stations and convenience stores, 89km from Haneda Airport.

pros_consWhat are the main guest reviews regarding pros and cons?＋

Pros: Warm host service (9.7), spacious rooms, high value (9.5). Cons: Train noise, minor mold smell, no elevator for luggage.

familyIs this hotel suitable for families with children?＋

Highly suitable. Families praise friendly hosts and spacious rooms. Pets allowed, but note lack of elevator and potential noise.

coupleHow is the experience for couples? Is it good for long stays?＋

Couples appreciate the home-like amenities and value for long stays. Concerns include average winter heating and train noise.

roomAre the rooms well-equipped? What specific amenities are provided?＋

Facilities score 9.0. Includes TV, AC, bidet, free wired internet. Some guests noted missing kitchen supplies like dish soap.

serviceHow is the service level and hygiene status?＋

Service score is 9.7 with attentive hosts. Rooms are sealed after cleaning with effective disinfectants, though some noted cleaning blind spots.

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Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Room (2 Adults + 1 Child)

2 × Twin bed31 ㎡up to 4

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious double room provides air conditioning, a washing machine, a private entrance, soundproof walls, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

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Facilities · 26

All facilities & services listed by the hotel (aggregated across sources).

Air conditioningParkingPets allowedStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningSecurity alarmThermometers for guests provided by propertyKey card accessPub crawlsInternet accessTelevision in common areasFree wired internetHousekeeping on requestNon-smoking roomsNon-smoking throughout